Description
'• Understand/recognize valid medical records for each process assigned
• Read the valid documents and verify the member information considering all possibilities
• Highlight diagnosis and identify correct page type according to procedure
• Go through respective error reports on a priority basis; understand the feedback and make sure the errors are not getting repeated
• Achieve productivity target on a daily basis for all the projects assigned
• Maintain required quality/accuracy/efficiency on a consistent basis for all the projects assigned
• Be part of a silent work atmosphere to help oneself as well as the team to perform better
• Report to supervisor on all the job-related events
Requirements
Qualifications:
- A High School Diploma or GED is required.
- Must be able to communicate effectively in the English language.
- Administrative experience in Work from home; previous back-office experience release of information/medical records, or other related experience in a healthcare environment is preferred.
- Proven customer service experience and/or training.
- Ability to effectively use computer software and technology as per business needs including Microsoft Word and Excel
- Ability to understand and become knowledgeable of record retrieval process, policies and HIPAA regulations and to complete work in compliance of these and other standards.
- Ability to read and comprehend simple, healthcare terminology
- Effective verbal and written communication skills.
- Effective organizational skills a must
- Advantmed will supply selected candidates with the necessary systems and headphones for carrying out this role.