The client is a Y-combinator backed AI platform revolutionizing the HVAC, Plumbing, and Electrical industries. Their innovative platform empowers technicians and representatives, enabling them to serve customers more efficiently and boost business revenue. With novel AI features deeply integrated with platforms like ServiceTitan, the client is at the forefront of transforming service delivery in these sectors.
Role Overview
We are seeking a detail-oriented AI Prompt Engineer to join our team. The ideal candidate will be responsible for crafting and customizing AI prompts for various clients by following established templates. This role requires a blend of technical knowledge, creativity, and an understanding of customer service-related industries such as Plumbing and HVAC to ensure that AI outputs meet each client's specific needs.
Responsibilities:
- AI Prompt Creation: Develop and customize AI prompts based on predefined templates to align with the goals and needs of different companies.
- Template Utilization: Efficiently use provided templates to generate prompts that produce accurate, relevant, and high-quality AI outputs.
- Collaboration: Work closely with developers to ensure the AI meets the specified needs of clients and use cases
- Iteration and Refinement: Continuously refine and optimize prompts based on feedback and performance metrics to improve AI output quality.
- Documentation: Maintain clear and detailed documentation of prompt variations and adjustments for future reference and quality assurance.
- Industry Research: Stay informed about industry-specific language and trends to ensure prompts are relevant and up-to-date.
- Quality Assurance: Test and validate AI prompts to ensure they produce the desired outcomes before deployment.
- Creativity: Strong creative skills to craft prompts that elicit the best responses from AI systems.
- Attention to Detail: Meticulous attention to detail to ensure prompts are clear, concise, and aligned with client needs.
- Communication Skills: Excellent written and verbal communication skills to collaborate with clients and document processes.
- Home Service Knowledge: Ability to work with a wide variety of companies in the home services industry like plumbing and HVAC and adjust prompts to fit different contexts and goals.
- Technical Understanding: Basic understanding of AI language models and how prompts influence outputs.
Preferred Qualifications:
- Familiarity with AI language models like GPT-3, GPT-4, or similar technologies.
- Experience working with prompt engineering tools or platforms.