About the Role:
Anthropic is pioneering safe and reliable AI assistants. As we continue to advance industry-leading language models, we aim to empower users worldwide to build trustworthy and reliable generative AI applications.
We are seeking an exceptional technical writer to develop clear, comprehensive documentation that enables users to effectively harness Claude's advanced capabilities. Leveraging your expertise in API documentation, developer guides, and technical communication, you will craft accurate, up-to-date content covering Claude's features, integration strategies, and best practices across a range of product surfaces. Working closely with our product, engineering, and partner teams, you will ensure our documentation is consistent, accessible, and optimized for our diverse user base of varying skill sets & technical expertise.
This role requires deep technical aptitude, strong writing skills, attention to detail, and a user-centric mindset. The role would also benefit from a strong sense of visual design. If you love distilling complex topics into intuitive docs, continuously improving content based on feedback, and empowering users to build cutting-edge AI applications and to integrate generative AI effectively into their daily workflows, this is the perfect opportunity for you.
Responsibilities:
- Write, edit, and maintain comprehensive documentation & code references for Claude, Anthropic's AI assistant, including user guides, API reference material, integration tutorials, code cookbooks, and more. Some examples:
- Work closely with product, engineering, research, and partner teams to understand product features, model capabilities, use cases, and integration and tooling options, and translate those into clear, accurate documentation
- Ensure documentation stays up-to-date and consistent with product changes and UX copy
- Collaborate with partner teams at AWS and GCP to align documentation efforts
- Develop multimedia technical content like architecture diagrams, concept visualizations, and technical slides to enhance documentation
- Conduct user research to understand documentation needs and improve information architecture, navigation, and content
- Continuously update and improve documentation based on usage data, user feedback, and feature requests
- Contribute to building out Anthropic's documentation site, style guide, and content toolchain
You may be a good fit if you:
- 5+ years of experience as a technical writer, with a focus on developer documentation
- Solid coding skills in Python and shell scripting; ability to read, understand, and write API references and source code
- Proven track record of writing clear, comprehensive, user-centric documentation for APIs, SDKs, and developer tools
- Ability to understand complex technical concepts and explain them in simple terms
- Familiarity with modern technical writing tools and workflows, including Git and Markdown
- Excellent planning and project management skills; ability to manage multiple docs projects in a fast-paced environment
- Strong cross-functional collaboration and communication skills; ability to work effectively with product, engineering, sales, solutions architecture, and partner teams
- Passion for helping users and empowering developers; genuine enthusiasm for AI and eagerness to better the world with its possibilities
Strong candidates may also have:
- Experience creating multimedia documentation assets like diagrams, highly technical slides, and detailed code samples
- Knowledge of cloud platforms, AI integration infrastructure, and enterprise considerations for AI/ML