We are looking for someone who is motivated, thrives in a business atmosphere, and enjoys working as a part of a team. The ideal candidate for this position is detail oriented, focused, organized, and able to provide superior customer service.
\nResponsibilities:
Processing a high volume of orders on a daily basis with an understanding of specific requirements for each order/customer
Reviewing orders for accuracy
Providing customers with timely responses to questions on order status, tracking, and other general inquiries
Managing online customer orders and associated data via EDI portals
Generating internal reports to sales and production teams
Regularly communicating with the warehouse to ensure customer satisfaction
Invoice orders daily, weekly, and as needed
Supporting sales and marketing team as needed
Handling other general office duties including being able and willing to successfully rotate tasks within the department as needed
Requirements:
High degree of proficiency and proven past experience in the areas of data entry using software, online portals, spreadsheets, etc.
Previous experience with ERP software
Proficiency with Word, Excel, Outlook and Adobe Acrobat
Excellent verbal and written communication skills
Attention to detail and excellent time management skills
Experience in a customer service and order processing environment preferred
Work in person in an office setting with sitting, standing, walking, answering the phone, using computers, and lifting office boxes
Ability to follow written, audio, visual, and verbal directions.
Masks may be required in common areas pending current local health department guidelines
Clock in/out on Browser based time clock
Attendance Policy
Drug and Alcohol Policy
Communication Policy
Benefits
· Excellent weekly pay
· Safe work environment
· Multiple shifts are offered from early morning to night and no experience is required.
· You will have ample opportunity for growth
· Part-time offered - pick the days you wish to work
A commitment to promote from within
