Description
Primary City/State: Arizona, Arizona Department Name: Work Shift: Day Job Category: Human Resources Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you. Becker’s Healthcare recently honored Banner as one of 150 top places to work in health care for 2024, we are proud to offer our team members many career and lifestyle choices throughout our network of facilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. In this position you will be working with high level physician leads and operational leaders of the medical groups to create a “red carpet” candidate site visits by managing expectations, partnering on agenda, and facilitating communication. When an offer is extended you will manage the provider pre-employment and trigger credentialing. Experience with managing pre-employment, I9, managing site visit/interviews, booking travel, managing compliance would be a great benefit to you in this role. Word, Excel, Workday and a custom Salesforce platform are the technologies primarily used in this space. This role is remote with possible in person training. The schedule is Monday-Friday 8am-4:30pm and observes Banner holidays are recognized. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. POSITION SUMMARY This position provides administrative and technical support relating to Physician and Provider on-boarding efforts across Banner. Supporting the strategic initiative growth of Banner Medical Group, Banner University Medical Group, BHN, Banner Urgent Care and Banner Health. The Coordinator responsibilities is to ensure all Human Resource employment requirements are met in addition to partnering with Credentialing and the CVO to ensure the physician, provider and resident has completed all hiring requirements. Provides assistance to the facility and medical group leadership in executing the various steps related to the on-boarding tasks. Provides or creates reports/charts/graphs that support leadership in managing the timelines for an effective and efficient on-boarding experience. Provides assistance to the facility and medical group leadership in executing programs and efficiency to meet the needs of our physicians, providers and residents. This position provides individual assistance to new physicians, providers and residents with navigating through the numerous groups that interface with all on-boarding tasks to ensure a successful on-boarding experience. CORE FUNCTIONS 1. Coordinates with the assigned recruiter, and the hiring authority to prepare, gain approval for and maintain accurate open recruitment profiles. Inputs accurate applicant/candidate data reflecting the current status of candidate activity, C.V., candidate communication, and other relevant information into the database. 2. Creates complex site visit itineraries and coordinates the participation across Banner Medical Group Regional, Banner University Medical Group, C-Suites, facility C-Suites and leaders in the region. Manages their expenses and accurately submits for reimbursement of those expenses with support documentation to ensure compliance with Banner policy and regulatory guidelines. 3. Serves as a liaison for assisting with issues related to payroll and benefits. May serve as contract coordinator which includes entering contract requests into the legal database and briefing the details when the contracts are executed. Validates that contract terms and agreements are entered accurately and are consistent with company policy. Monitors the BCAP and position requisition to ensure data fields flow accurately through the recruitment process. Manages and oversees the on-boarding and pre-boarding process for all physicians, providers and residents system wide. 4. Engages appropriate leadership on the status of process credentialing and position acceptance, ensuring all parties are aware of status and associated responsibilities. Serves as the single point of contact for all new physicians, providers and residents on-boarding/pre-boarding steps; ability to track and manage multiple new providers’ progress through the new hire process. 5. Monitors the data and systems evaluating ease of access, areas for improvement, accuracy of the information, ease of reporting, and process flow. Collaborates with others to develop and implement enhancements. Assists and collaborates with leadership in organizational training and development in regards to the complexity of the physician, provider and resident On-boarding. 6. Manages the physician, provider and resident human resource requirements and follows policies and procedures to ensure all steps are complete for compliance. Which includes,I-9, pre-employment physical, background report, and all credentialing requirements. Ensuring the physician, provider, and resident can start in a timely manner that supports our business and patient care needs. 7. Assist with program roll-out and partners with educating the leaders, practice managers, supervisors and administrators on the on-boarding process. Orients facility personnel (management and employees) to Human Resources (MyHR) and/or Payroll systems, e.g. IT access, time clock process, and self-service. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. 8. This position provides support to various customers, internal and external to ensure customer satisfaction. This position is required to maintain thorough knowledge of department services to direct and assist all customers in an efficient manner. Serves as a subject matter expert with written and verbal communication and ensures policy and regulatory compliance by providing reliable, accurate and timely employee data. Customers include physician, providers, residents, C-Suite, leadership and other Human Resources team members. MINIMUM QUALIFICATIONS Must possess a strong knowledge and understanding of Human Resources, with demonstrated experience as normally obtained through the completion of a bachelor’s degree in business, human resources, or related field. Must possess a strong knowledge of human resources generalist experience, recruiting, and on-boarding processes and service expectations as normally demonstrated through two to three years of working within the human resources or healthcare industry. Must have proven success working in a high volume, multi-faceted position that requires exceptional customer service, critical thinking, attention to detail, strong organizational skills, and ability to prioritize. Must have exceptional customer relations and computer skills. Must demonstrate excellent interpersonal communication skills and a professional demeanor at all times. PREFERRED QUALIFICATIONS Credentialing knowledge and/or experience. Additional related education and/or experience preferred. EEO Statement: EEO/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Privacy Policy