Braze operates at a massive scale with over 4 billion monthly active users across our customers, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. The Database Reliability Engineering team (DBRE) at Braze will be responsible for keeping the database systems that power Braze's platform running smoothly. DBRE is a blend of traditional database administration and software engineering that applies best-in-class engineering principles, operational discipline, software development, and automation to the databases infrastructure at Braze (primarily MongoDB and PostgreSQL).
As an Engineering Manager at Braze, you will be responsible for building the team and products that continuously improve the performance, availability, infrastructure, and tooling that are critical to Braze's database infrastructure. Your leadership and experience will guide your team in improving automation and infrastructure reliability. Your decisions will empower Braze’s other engineering teams to leverage the data products and platforms you manage.
WHAT YOU'LL DO
- Partner with Braze’s engineering teams on architecting products to effectively utilize infrastructure platforms in a scalable, reliable manner.
- Ensure that Braze can meet our strict enterprise-grade SLAs with customers by building products that can beat those SLAs
- Participate in an on-call rotation to command incidents within your product scope and provide support for other engineers.
- Manage projects via our standard project management process
- Work on small technical changes/improvements outside the blocking path
- Foster an environment where team members thrive, and the team executes well
WHO YOU ARE
- 5+ years of DevOps/SRE/DBRE Management (or related experience with an increasing set of responsibilities)
- 5+ years of experience running MongoDB or PostgreSQL at scale
- Proven ability in people management, strategic planning, cost optimization, and management of multiple concurrent projects with competing priorities and overlapping resources
- History of growing and mentoring team members with a wide range of experience levels
- Demonstrated success in ensuring risk and change management, observability, and maintaining service level objectives
- Strong cross-functional collaboration skills, relationship-building skills, and the ability to achieve results across reporting chains
- High level of ownership and accountability for high-quality work and documentation, both personally and at a team level
- Comfortable with resource allocation and Strong technical background with MongoDB, Redis, Kafka, Postgres, or similar data technologies
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