Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Job Description
Brightspeed has an exciting opportunity for a Network Build Project Manager to join our team! As the Network Build Project Manager, you will report directly to the Sr Manager, Network Build Support, E&C. You will be responsible for managing the end-to-end project scope for various functional parts of the Network Inventory Team such as, but not limited to the implementation and rollout of new equipment configurations, support all in-house training requirements in conjunction with your peer PM’s; share in the various special research projects, data cleansing and overall support of the East, North and South internal Planning and Engineering teams, and play an integral part in the future systematic strategy for inventory and customer turn-ups in the BSPD Fiber and IQGeo space as well as support all major E/W and MM End user customer programs.
You will collaborate cross functionally with internal departments to define project requirements, establish and meet timelines and document all Stakeholder progress and notes to ensure successful project goal delivery and a great culture is created across all members.
As mentioned, this position will have daily collaboration with the Planning and Engineering groups, but will also interact and partner with Architecture, E&C Staff and Field Operations teams to ensure common understanding of inventory requirements and to allow for BSPD teams to keep customer commitments and deliver a portfolio of products and services in timely efficient manner. In addition, this PM will interact frequently with the Build team leadership in support of the production Engineers and build team staff.
Come join the team that will build the fastest fiber-optic network in America!
As the Network Build Project Manager, who supports various functions of the network inventory team your responsibilities will include:
- Function as a SME for detailed inventory requirements in various Apps
- Provide support to ISP-OSP Engineers/planners who need assistance in processing Build requests
- Trouble shoot automation flow hiccups within given systems, escalating where appropriate
- Support inventory records cleansing and alignment with best practice for equipment, fiber and circuit
- Assist in defining new process flows and proper handling related to new systems deployments
- Efficiently manage multiple projects of varying sizes
- Recommend changes to processes to increase department effectiveness and customer satisfaction
- Create and maintain center documentation
#LI-RM1
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
- Bachelor’s degree or equivalent
- Strong people-leading skills
- Proficient in Microsoft Office products, specifically PowerPoint, Excel, and Word
- Proven success in a project coordination role with strong project management skills and experience – loves creating order out of chaos.
- Strong experience with Human Resource initiatives
BONUS POINTS FOR:
- Working knowledge of Network architecture platforms.
- Any previous examples of similar roles/support documents
- Project Management Certification
Additional Information
All your information will be kept confidential according to EEO guidelines.
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
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