Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Job Description
We are currently looking for a Technical Delivery Lead (TDL) to join our growing team. This is a key technical leadership position. You will be responsible for driving the successful delivery of software solutions for address management, qualification, fiber build, and network operations. You will act as a bridge between technical and non-technical stakeholders, ensuring seamless integration of software components. You will also tackle complex challenges and delivers high-quality solutions to meet the evolving needs of Brightspeed's telecommunications business.
As a Technical Delivery Lead, your duties and responsibilities will include:
- Lead Technical Execution: Provide technical guidance and leadership to the development team, ensuring efficient implementation of solutions tailored to address management, qualification, fiber build, and network operations
- Facilitate Collaboration: Foster a collaborative environment between developers, network engineers, product owners, and other stakeholders, ensuring alignment and effective communication throughout the software development lifecycle
- Address Technical Challenges: Proactively identify and resolve technical obstacles related to address management, qualification, fiber build software, and network software integration
- Champion Technical Excellence: Promote high technical quality standards, code reviews, testing, and adherence to best practices relevant to telecommunications software development
- Mentor and Coach: Mentor and coach team members on technical skills, problem-solving approaches, and best practices in software development specific to the telecommunications domain
- Drive Continuous Improvement: Identify opportunities for improvement in processes, tools, and methodologies to enhance team efficiency and effectiveness in delivering software solutions for the telecommunications industry
- Deployment Readiness: Assessing and making decisions on the readiness of software releases for deployment, ensuring all quality and functionality checks are met
- Change Management: Submitting and presenting Change Requests to the Change Approval Board, providing justification and impact assessments
- Risk Assessment: Evaluating the criticality and potential risks associated with software releases, making informed recommendations to stakeholders
- Prioritization: Determining the priority of tasks and issues, including customer-impacting support tickets, to ensure timely resolution and customer satisfaction
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
- Education: Bachelor's degree in Computer Science, Engineering, or a related field OR Associate's degree with 5+ years of relevant professional experience
- Work Experience: 5+ years of experience working in a software development organization, with at least two years in a technical leadership role, preferably in the telecommunications sector
- Knowledge and Technical Skills:
- Proven expertise in software development methodologies (e.g., Agile, Scrum)
- Strong understanding of software architecture, design patterns, and coding principles relevant to telecommunications applications
- Familiarity with relevant programming languages, frameworks, and tools (e.g., GCP, Kafka, Kubernetes, Postgres, Apigee)
- Familiarity with geolocation tools (e.g., Google Maps, Smarty), address management systems, and data visualization tools (e.g., Power BI)
- Experience with Agile project management and collaboration tools (e.g., Jira, Confluence)
- Excellent problem-solving and troubleshooting abilities in a fast-paced environment
- Exceptional communication and interpersonal skills, with the ability to effectively manage onshore/offshore teams
BONUS POINTS FOR:
- Certifications: Scrum Master certification or other Agile certifications.
- Experience:
- Experience in a fast-paced, high-growth environment within the telecommunications industry
- Hands-on experience with address management, qualification, fiber build software, or network software development projects
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Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
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