About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
Coalfire's Enterprise Systems organization is seeking to add a Director of Enterprise Systems reporting to Chief Information Officer with specific focus on Sales, Marketing, Professional Services, Finance, Engineering and Operations teams. Salesforce Sales Cloud, Revenue Cloud/CPQ, Financial Force, and Sales tools. This leader will be responsible for ensuring a strong and effective partnership with the assigned business functions in order to implement, enhance and support all existing systems and, in addition, plan for and execute new technology solutions that will enable growth and support their assigned business function along with enhancing the current Data Architecture and leading Master Data Management program.
\n- Effectively lead the technology and data architecture, keeping long term vision and scalability while working with cross-functional teams in a hyper-growth fast-paced environment.
- Knowledgeable on complex business solutions, trends in IT and experience implementing complex tools and solutions, along with Integrations, to ensure end to end flow
- Own and drive the strategy, roadmap, technical health, and management of key business systems, including Salesforce CRM, Financial Force & NetSuite in collaboration with Business Stakeholders.
- Experience with Agile Scrums, Customer management and project management experience is required
- Lead business requirement gathering sessions in collaboration with business stakeholders and provide best practices and ensure a long term best-fit solution.
- Envision and lead system architecture around customer life cycle, solving business problems, ensuring data quality, scale, security, reliability and availability
- Establish Data Governance model and MDM processes and ensure basic architecture and data governance principles are followed across the board.
- Maintain accurate program estimates, timelines, project plans, and status reports.
- Develop and maintain the current state of business processes and systems.
- Execute roadmaps, solution architecture, release planning, preparation, validation, post-release monitoring, performance, and maintenance.
- Responsible for complex technical management coordination with multiple vendors and staff.
- Manage and appropriately escalate delivery impediments, risks, issues, and changes associated to the project development initiatives.
- Assign and monitor work of technical personnel, ensuring that application development and deployment is done in the best possible way.
- Implement quality control and review systems throughout the development and deployment processes.
- Provide process improvement recommendations based on best practices and industry standards.
- Knowledge and experience with Agile project methodologies
- Run daily stand ups, sprint management & leading scrums effectively
- Exceptional analytical and quantitative skills, with great attention to detail
- Ability to conceptualize current requirements to align with future roadmaps
- Strong aptitude for quickly understanding program work processes and identifying technical integration opportunities
- Attention to detail with organization, and multi-tasking abilities are key to be successful in this role
- Collaborates with management and user community to develop strategies for enhancement, improvement, or replacement of systems to improve productivity, efficiency, and quality of data.
- Drive vision, mission and technology strategy, buy vs build decisions, balancing competitive advantage with time to market
- Strong verbal and written communication skills, including executive presentation skills
- Ability to make order out of chaos and make effective decisions
- Be an advocate for security and performance standards in the organization.
- 10+ experience working with business systems technology is required
- 3-5 years of experience in sales, marketing, and finance systems is ideal
- Experience with middleware such as MuleSoft or Dell Boomi would be Ideal
- Experience with leading SaaS platforms, and other forms of service-based computing models
- Ability to lead large teams and work in a matrix environment supporting business partners.
- Knowledgeable on IT solutions, trends in IT and experience evaluating/implementing new tools and solutions
- Strong track record in planning and prioritizing work with the business well in advance (rolling 12 month plan)
- Proven ability to build strong relationships across the enterprise to ensure IT Business System delivery expectations are met and priorities are set at the appropriate level.
- Demonstrated analysis, troubleshooting and problem-solving skills
- Strong executive presence and ability to work with all levels
- Should have an “automation first” mindset.
- Ability to quickly identify and drive to the optimal solution considering possible constraints.
- Good understanding of agile scrum principles.
- Excellent judgment, analytical-thinking, and problem-solving skills.
- Previous experience working in the Tech/SaaS industries.
- Self-motivated, possessing excellent time-management and organizational skills.
- Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships.
- Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level
- Proven ability to design, optimize, and integrate business processes across systems
- Knowledge and experience with Agile project methodologies
- Proven ability leveraging analytical and problem-solving skills in a fast-paced environment
- Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
- Drive and desire to learn and grow both technical and functional skill sets
- Inquisitive and continuously focused on identifying inefficiencies and improving business processes
- Excellent interpersonal skills and ability to thrive in a collaborative environment
- Goal-orientated, self-motivated and adapts to changing situations
- Strong presentation, communication (written and verbal) skills, and interpersonal skills; must be detail orientated
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, our Human Resources team at HumanResourcesMB@coalfire.com.