Remote Scouter

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

People Partner will strategically partner with our team members on all people-related issues. The People Partner will manage various aspects of the Team Member lifecycle, including onboarding, engagement, and development. The People Partner will work with multiple departments and stakeholders to ensure that our Docplanner culture, values, and objectives reflect our People Experience policies and practices.

Key Responsibilities

• Provide guidance and support to team members on matters related to employee relations, including conflict resolution, disciplinary actions, and investigations.
• Foster a positive and inclusive workplace culture by promoting employee engagement, recognition, and wellness programs.
• Maintain up-to-date knowledge of HR policies, legal requirements, and best practices in HR management.
• Use data and analytics to assess the effectiveness of HR programs and recommend improvements.
• Partner with the HR team to develop and implement policies and procedures that align with company values and objectives.
• Communicate policies and procedures to Team Members
• Ensure that people processes and policies are correctly implemented and in place
• Quickly respond to Team Members' questions, complaints, and needs
• Manage conflict between Team Members and line managers with the support of the HRBP
• Respond to organizational changes
• Ensure the Comms Plan is correctly implemented, adequately communicated, and aligned throughout the teams.
• Communicate organizational culture to team members and align them with shared values.
• Assess the attitudes and ways of working among people and teams
• Support individual contributors to create the most optimal work environment and culture.
• Lead/face-to-face Onboarding and offboarding practices
• Put into practice all performance and talent management practices, identify gaps, challenges and make improvement proposals.
• Identify talent issues before they impact the business
• Track trends and metrics in engagement and behaviors
• Support teams with changes in the structure or organization

Knowledge & Skills

• Strong communication and interpersonal skills: challenge/work collaboratively with teams, be persuasive, and have the ability to influence other people.
• Analytical thinking: being able to diagnose real needs/gaps from the people perspective to implement HR initiatives
• Pro-activity: prompts good and fair practices, identifies opportunities for improvement if and where needed
• Coaching/challenging techniques: to empower managers, providing them with tools to solve issues that arise for teams or individuals
• Data-driven: to diagnose, measure, and influence decisions
• Culture ambassador: being able to foster the Docplanner culture, values, and principles to strengthen the employee experience
• Change management: Supporting team members in going through change management processes smoothly.
• Resilience
• Cognitive agility: flexibility of thinking, capacity to develop, and willingness to try new things;
• People agility: reliability and the ability to inspire trust and confidence
• Work ethic: strict adherence to ethical standards based on Docplanner values

What will you get in return?

Let’s talk money

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
• Share options plan after 6 months of working with us

True flexibility and work-life balance

• Remote first in one of our legal entities or hybrid work model in one of our office locations;
• Flexible working hours;
• Paid time off according to your location of work;
• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Health insurance according to your location of work:
• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

What does the recruitment process look like? 

• A 30-minute meeting with the Talent Acquisition Partner for International Teams
• A 60-minute technical interview with the Hiring Manager
• A 60-minute business case with the Hiring Manager and Deputy-CPO