We are seeking an experienced Technical Project Manager to join our team. This role will be pivotal in overseeing the successful delivery of two to three technical projects at a time within our SaaS environment.
The ideal candidate will have a strong background in project management, with a PMP certification being highly preferred, and experience with Agile Scrum methodologies being a significant advantage.
This position requires exceptional coordination skills to manage cross-functional project teams, ensuring projects are delivered on time, within scope, and budget.
Key Responsibilities:
- Project Planning and Execution: Develop, manage, and execute project plans, schedules, and budgets while adhering to Agile Scrum practices where applicable.
- Team Leadership: Lead cross-functional teams consisting of developers, QA testers, product managers, and other stakeholders to ensure project milestones are met.
- Stakeholder Management: Communicate project progress, risks, and changes effectively to all stakeholders, including executive management, clients, and team members.
- Risk Management: Identify, mitigate, and manage project risks and issues. Proactively address any obstacles to project success.
- Quality Assurance: Ensure that all project deliverables meet the company's quality standards and align with customer expectations.
- Resource Allocation: Manage resources effectively, including human, financial, and technological assets, to optimize project outcomes.
- Documentation: Maintain comprehensive project documentation including project plans, meeting notes, status reports, and lessons learned.
- Change Management: Oversee change requests, assess impact, and implement changes with minimal disruption to project timelines.
- Performance Metrics: Implement and track project metrics to evaluate performance, productivity, and project health.
Requirements:
- Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Certification: Project Management Professional (PMP) certification preferred.
- Experience:
- Minimum of 5 years of experience in project management, with at least 2 years in a technical project management role within a SaaS environment.
- Proven experience in managing multiple technical projects simultaneously.
- Demonstrated experience with Agile Scrum, including certification like CSM (Certified ScrumMaster) or equivalent, is highly desirable.
- Skills:
- Strong understanding of software development life cycles, particularly within SaaS products.
- Excellent organizational, leadership, and problem-solving skills.
- Proficient in project management tools like Jira, Asana, or Microsoft Project.
- Exceptional communication abilities, both written and verbal, to interact with diverse teams and clients.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
- Experience with cloud technologies and understanding of SaaS architecture.
- Familiarity with DevOps practices.
- Knowledge of ITIL or similar IT service management frameworks.
- Competitive salary
- Great benefits package including medical, dental, vision, HSA & FSA plans
- 401(k)
- Generous PTO plan, plus 12 paid national holidays
- Fun, collaborative environment where the company is working to define the future of telemedicine
- Excellent opportunity for professional growth