Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Salesforce is the backbone of 90% of Flock’s operations, seamlessly supporting processes from presales through postsales. It serves as a critical platform for teams across Sales, Account Management, Support, Implementation, and Installation. As Flock continues to scale, so has our need for more sophisticated solutions, maintenance, complex integrations, and customizations—driving the necessity for adding another dedicated Senior Salesforce Developer to help lead this evolution.

The Senior Salesforce Developer will design and implement scalable, high-performance solutions tailored to support Flock's growth, with a specific focus on enhancing and optimizing our Field Operations SFDC implementation. They will lead efforts to optimize Salesforce processes, tackle complex integrations with external systems, and support the design and enhancement of the overall system architecture. Beyond technical expertise, this individual will mentor team members, share best practices, and foster a collaborative culture that empowers the entire Salesforce team.

Key Responsibilities:

• Develop and Optimize Solutions: Design, build, and implement scalable Salesforce solutions, including triggers, apex, and Lightning Web Components.

• Complex Integrations: Lead the development and management of integrations between Salesforce and external systems

• Architecture and Design: Collaborate with stakeholders, Salesforce Leads and Flock’s Salesforce Product Managers to design and enhance the overall Salesforce architecture, ensuring it meets both current and future business needs.

• Mentorship and Leadership: Mentor junior developers and administrators, fostering a culture of learning and collaboration within the team.

• Best Practices: Establish and enforce Salesforce development best practices, including version control, testing, and deployment processes.

• Support and Troubleshooting: Provide technical support for Salesforce-related issues, ensuring minimal disruption to operations.

The Skillset 

• Experience: 5+ years of development experience, including Apex, Visualforce, Lightning Web Components, and integrations (e.g., REST/SOAP APIs).

• Integration Expertise: Proven experience in developing complex integrations between Salesforce and external systems using REST and SOAP APIs, API endpoints, Composite API, and middleware solutions. 

• Technical Skills: Strong understanding of Salesforce architecture, including governor limits, data modeling, and security principles.

• Problem Solving: Ability to tackle complex technical challenges and deliver effective solutions under tight deadlines.

• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

• Certifications: Salesforce Platform Developer I or Platform Developer II are highly preferred.

Preferred Qualifications:

• Scaling Large Organizations: Proven expertise in optimizing and scaling Salesforce for large, complex organizations, including the management of extensive data models and implementation of indexing, skinny tables, Event Monitoring, query optimization and batch processing to enhance performance. Skilled in navigating Salesforce governor limits, ensuring efficient processing of large data volumes while maintaining system reliability.

• DevOps: Experience with CI/CD tools for Salesforce (e.g., Gearset, Github, DevCenter, Jenkins).

• Salesforce Field Service: Hands-on experience configuring and managing highly customized and complex implementations of Salesforce Field Service to support operational teams.

• AWS Experience: Experience integrating Salesforce with Redshift and AWS EventBridge, and developing Node.js apps or Lambda functions to offload and optimize Salesforce workloads.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Onboarding: Complete all onboarding activities and start to familiarize yourself with the Flock Salesforce Environment from Declarative to Programmatic configurations. Will also be assisting in minor development as you start to spread your wings.

The First 60 Days 

• Ownership of Flock Field Operations Salesforce Platform: Take full ownership of the Field Operations Salesforce platform, including a thorough review and understanding of the existing expansive codebase. Identify areas for improvement, optimization, and best practices in code management.

• Primary Point of Contact for Integrations: Act as the main point of contact for collaboration with Mobile and Fleet / Planner engineering teams on integrations, ensuring seamless data flow and communication between systems. Facilitate discussions to address integration challenges and promote effective solutions.

90 Days & Beyond 

• Management of Distribution Orders, Work Orders and Maintenance Cases: Oversee the lifecycle of Distribution Orders and Maintenance Work Orders within the Salesforce platform. Develop and implement strategies to streamline processes, improve data accuracy, and enhance user experience.

• Engagement in Key Projects and Roadmap Development: Take ownership of 2 key Field Operations projects and tier 2 escalations, ensuring they are resolved within SLA. Actively contribute to the development of the project roadmap by participating in sprint planning and grooming sessions, aligning development efforts with business objectives.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

In this role, you’ll receive a starting salary between  $130,000 and $178,750 as well as Flock Safety Stock Options. 

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.