About Total Commerce Partners:
Total Commerce Partners provides tailored eCommerce solutions that blend creativity with data-driven excellence. From building bespoke Shopify stores and migrating stores from other platforms to Shopify to optimizing growth and providing fractional tech services, we help companies unlock their digital potential.
About the Role:
We are seeking a proactive and detail-oriented Executive Operations Coordinator to support our E-commerce Executive/Director in driving business operations, client management, and project organisation. This is an exciting opportunity for someone with a passion for e-commerce, an interest in Shopify and user experience, and a desire to grow within the field. The ideal candidate will thrive in a fast-paced environment, stay on top of tasks, and contribute to the overall success of the team.
Key Responsibilities:
- Project Management Support:
- Utilize Asana and other project management tools to monitor, review, and organize daily tasks.
- Prepare concise summaries of the day’s tasks for the executive team.
- Communication Management:
- Review incoming emails, prioritize and respond where appropriate, and flag critical issues for the executive team.
- Manage Slack communications, ensuring messages and updates are addressed in a timely manner.
- Meeting Coordination:
- Attend meetings, take comprehensive notes, and email detailed summaries to participants promptly.
- Assist in scheduling meetings and managing the executive calendar.
- Agenda Preparation:
- Draft agendas for all retainer clients, ensuring alignment with client priorities and goals.
- Prepare internal agendas for team meetings and follow up on progress across projects.
- Project Oversight:
- Check on the status of ongoing projects, ensuring deadlines are met and tasks are on track.
- Collaborate with team members to resolve bottlenecks and keep the executive informed of updates.
- Marketing Strategy Support:
- Develop weekly marketing ideas and strategies in collaboration with the executive team.
- Research trends and opportunities to enhance the company’s marketing efforts.
Qualifications:
- Proven experience as an Executive Assistant, Project Coordinator, or similar role.
- Proficiency in Asana, Slack, and other productivity tools.
- Exceptional organizational and time management skills.
- Strong written and verbal communication abilities.
- Ability to handle confidential information with discretion and professionalism.
- Strategic thinker with a proactive approach to problem-solving.
- Experience in marketing or strategy development is a plus.
Key Competencies:
- Attention to detail and ability to prioritize tasks.
- Strong interpersonal skills and team collaboration.
- Adaptability and ability to thrive in a fast-paced environment.
- A self-starter with the ability to anticipate the needs of the executive team.
Why Join Us?
- Work directly with a dynamic and experienced E-commerce Executive.
- Gain hands-on experience with Shopify and e-commerce operations.
- Opportunity for professional development and growth within the e-commerce industry.
- Be part of a collaborative team passionate about driving success for clients.
Technological Requirements:
- Access to a reliable laptop with a stable internet connection and power backup.
- Familiarity with the Google Suite (Docs, Sheets, Slides).
Salary & Benefits:
- Competitive salary
- Opportunity to work with a talented and ambitious team dedicated to building a growing business.