About the role
As the Senior People Operations Specialist, you will play a key role in fostering our company culture by ensuring a thoughtful employee experience. You will be critical in ensuring compliance, managing administrative HR tasks, planning engaging company retreats, onboarding new employees, and supporting various projects as needed. You will thrive in this role if you have a sharp attention to detail, learn quickly, and thrive in a fast-paced environment.
Due to the high volume of applicants we receive for this role, we will be closing applications on Monday, June 10th, 2024 to ensure we can review and respond to all candidates that have applied.
What you’ll be doing
We know all of this won’t happen over night, but once you’re fully ramped up, this is what we foresee your position breakdown looking like.
Compliance & Administration - 40%
Compliance is a critical component of People Operations. We’re a team of 65 fully remote employees, so keeping things organized with a keen attention to detail helps us move faster when days get hectic and allows us to focus on some of the “fun” things more easily. If you’re the kind of person who keeps your entire personal life organized in Notion, loves red lining your friends’ resumes, or finds yourself reading legal arguments for fun, you’ll thrive in this segment of the work.
Maintain accuracy of PEO data, People Ops files, organization charts, and other data integrity initiatives.
Handle our annual Open Enrollment process, providing recommendations and cost analysis while ensuring the team understands their benefits choices
Oversee the administration of mandatory internal training programs
Manage employee perks program, identifying opportunities for improvement
Support reporting and analytics for all things people
Handle all expense reimbursements and enforce policies as needed
Support the team in developing and documenting standard operating procedures (SOP’s) to streamline processes.
Proactively identify opportunities for automation to make yours and the teams’ lives easier
Retreat Planning - 30%
Every year, we have two full-company retreats. In years past, we have visited Mexico City, Zion National Park, Charleston, and several all-inclusive resorts. We’re heading to Washington D.C. in October, and one of your first projects will be helping us plan the details!
Pick the location for our retreats! (Yep, you get to surprise all of us and people will try to get the secret out of you!)
Ensure the nitty gritty details of every day are thought through and planned out to keep things from going amiss during the week; however, ….
We know that things sometimes go wrong, so you’re cool and calm under pressure and always able to find an alternative path forward, oftentimes without anyone knowing things weren’t exactly as you fixed them to be.
Manage against and report on a per employee budget for retreats, making thoughtful and strategic spend decisions
Plan our annual recognition program, The Scotties, at our Fall retreat.
Employee Lifecycle Management - 20%
We take onboarding really seriously - you’ll see soon enough. You’ll have ownership of this fun and critical stage of our employee lifecycle. Beyond that,
Take ownership of our employee onboarding experience, ensuring every new hire has a seamless experience with Going as soon as they accept their offer and is able to hit the ground running as quickly as possible
Manage our employee engagement calendar, facilitating, enabling, and planning regular team bonding and learning opportunities
Support our employee feedback processes, analyzing surveys, and sending our company reminders
Support employee off-boarding, as needed
Other - 10%
There's always work we can't predict, and some just don't fit neatly in a bucket. This is that "and all other work, as needed" section of your offer letter.
Some laptop inventory management - luckily, we don’t have too much of this, but there’s always a bit of help People Ops can provide to folks
A good bit of internal communications, helping us remind people to do things they’re supposed to do - we’re a busy team, and a little nagging is much appreciated here.
What you know
Required:
1-3 years of experience in People Ops or a similar role, with a basic understanding of benefits and employment law
Excellent verbal and written communication skills with comfortability speaking in front of large groups and writing company wide communications
Impeccable attention to detail, hyper-organization, and excellent time management and multi-tasking skills
Passion for building and automating processes, comfortable in both the gray and perfectly outlined scenarios
Calm under pressure, quick on your feet, and unafraid to bring your perspective to the table
Analytical mindset with a love for data and spreadsheets
Professional maturity in handling confidential and sensitive information, with the ability to escalate or ask for help when needed
Humble, self-aware, trustworthy, creative, and fun—treasuring great colleagues and relationships, and committed to nurturing the team and company culture
Legal authorization to work in the United States and availability to work US hours
Preferred:
Experience at a start-up
You are bilingual in Spanish (We plan a lot of retreats in Spanish-speaking countries, so this helps a ton!)
Benefits & Perks you’ll love…
The salary for this role is $77,250 + equity
100% remote work environment
Bi-annual team retreats, with past destinations including Vancouver, Punta Cana, and Mexico City. We're heading to Washington DC this fall!
Open vacation policy, with a 15-day minimum
Comprehensive health, vision, dental, and life insurance
401(k) with a 5% match
$750/quarter remote work, wellness, and wisdom stipend
Up to 12 weeks of paid family leave
Meetup stipend when you cross paths with a co-worker
Challenging problems to solve and an awesome team to collaborate with every single day
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Going is an E-Verify employer.
If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at careers@going.com and let us know the nature of your request.