The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
We are looking for a DevOps Engineer III who will play a significant role in the development, automation, and security across our diverse company portfolio. We presently use a diverse number of systems like GitLab, GitLab-CI, Terraform, and Kubernetes to automate the testing, and delivery of both our Windows and Linux-based hosted applications; with plans to consolidate on a standard set of tools leveraging GitLab-CI and Kubernetes where possible. The DevOps Engineer II will have a good understanding of full-stack application development, testing, and continuous integration, a passion for security, and experience working in an agile software development environment.
\n- Write automated tests for application availability, performance, and deployment consistency.
- Escalation support for the SRE team.
- Provisioning and maintenance of systems, load balancer configs, firewall rules, databases, and other automation-driven infrastructure tasks.
- Automate CI/CD pipelines to build and deploy our software ensures availability, performance, and optimization of cloud infrastructure to comply with customer Service Level Agreements (SLAs).
- 5+ years Software Engineering or Operations support.
- Comfortable with various programming and scripting languages.
- Good proficiency in diagnosing and remediating complex technical issues.
- Effective communication skills for working across support and engineering departments.
- Good understanding of cloud hosting infrastructure such as Amazon AWS or Microsoft Azure.
- Good understanding of virtualization environments especially VMware vSphere.
- Good understanding of source control management GitHub, GitLab preferred.
- Passion for security and identifying opportunities to improve security and testing, Degree in Information Systems, Computer Science or equivalent.
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
- The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
- Add details about product family, team philosophy if any and culture.
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
- Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population.
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
- Assessment – Take a quick assessment (Don’t worry, we will prep you!)
- Hiring Manager interview – Talk to the hiring manager so they can learn more about you and you about Granicus.
- Panel interview – Meet more members of the team! Learn more and share more.
- Reference checks – Provide 2 references so we can hear about your awesomeness.
- Verbal offer – Let’s talk numbers, benefits, and culture and answer any questions.
- Written offer – Sign a formal letter and get excited because we sure are!
