The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Project Managers (PMs) lead and execute website projects. PMs guide customers through a proven implementation process to leverage our award winning Content Management System (CMS). Project Managers have access to in-house designers, UX, developers, and trainers who share our standards of excellence across client deliverables and relationships. Strong candidates have a proven track record of successfully managing projects for government clients, as well as demonstrated leadership capabilities. A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.
- Manage multiple website projects of varying scope and size for public sector clients
- Own the customer communication, project scope, timeline, and budget
- Learn the tech well enough to provide consultation and technical support for those customers under your watch
- Coordinate cross-functional teams to best serve our customers
- Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables
- Leverage company standard processes and tools for executing, tracking, and billing projects
- Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices
- Support and consult Sales and Customer Success teams in pursuit of future opportunities
- Survey and achieve consistently high customer satisfaction feedback
- Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel
- Travel to client locations for onsite consultation approximately 3-6 days per month
- Minimum of 3 to 5 years’ experience overseeing or coordinating website projects
- Experience working with distributed/remote teams
- Enjoy managing simultaneous projects in a fast-paced environment
- Possess superior communication (oral and written) and analytical skills
- Familiarity with web usability, accessibility, and best practices
- Proficient use of project management solutions (Wrike preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
- The Team
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
- Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population.
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
- Assessment – Take a quick assessment (Don’t worry, we will prep you!)
- Hiring Manager interview – Talk to the hiring manager so they can learn more about you and you about Granicus.
- Panel interview – Meet more members of the team! Learn more and share more.
- Reference checks – Provide 2 references so we can hear about your awesomeness.
- Verbal offer – Let’s talk numbers, benefits, and culture and answer any questions.
- Written offer – Sign a formal letter and get excited because we sure are!
- Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
