Remote Scouter

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles  around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: 

As of July 2024, HighLevel has paid over $70 million USD in commission to affiliates. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors, and recruited largely on the back of our Affiliate Program.

The Manager of Affiliates roles is an opportunity to bring your management experience and sales-minded entrepreneurial spirit to oversee the success of our Affiliate Manager team. In this role, you will be responsible for actively supporting and managing a variety of initiatives for the HighLevel affiliate program in coordination for your Affiliate Manager team. Your excellent communication skills and working knowledge of the marketing technology landscape will serve you well as you impact the largest channel of HighLevel customer acquisition.

• Oversee the Affiliate program and Affiliate Managers’ responsibilities of affiliate account management, affiliate intel tracking, monthly affiliate customer trends, contract compliance, as well as executing strategic plans for affiliate engagement and recruitment.
• Actively facilitate and manage internal processes such as affiliate gamification, affiliate commissions, and program budget tracking in conjunction with the Director of Affiliate Programs.
• Partner with the Director of Affiliates to develop and implement business strategies that grow the Affiliate impact on the HighLevel business.
• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Ensure the Affiliate team is effectively trained and able to articulate the value proposition of the HighLevel platform to better recruit prospective affiliates.
• Manage, mentor, and develop a team of affiliate managers to achieve performance and company goals by holding your team accountable to KPIs, initiatives, and assigned projects, and providing feedback on how to improve success. 
• Analyze metrics for affiliate engagement, satisfaction, and expansion to aid in project planning and prioritization.
• Confidently navigate and interpret large amounts of data present in our affiliate-tracking software or that of which is provided by our Data Analyst team and use a data-minded approach to plan department work and socialize its outcomes.
• Manage all aspects of affiliate account management, affiliate intel tracking, monthly affiliate customer trends, and contract compliance.
• Support company-wide marketing strategy and lead the Affiliate team in integrating and aligning affiliate department activities.
• Manage projects/vendors effectively and efficiently communicate across all levels of the organization.
• Lead outreach efforts with potential affiliates to be digitally present in their communities.
• Attend in-person events, which may include but is not limited to travel, standing for long periods of time, and full participation in events.
• Assist in other/event duties as assigned 

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred.
• 2-3 years of experience leading a fast-paced, results driven, customer facing team, ideally for a B2B SaaS or Product-Led Growth startup company.
• 2+ years experience in the digital marketing space such as SEO, Social Media Management, Advertising, Website/Funnel Building, Influencer Growth required, but 5+ years preferred.
• You are a true people coach at heart, you love mentoring, leading and contributing to the professional development of those around you.
• A strong technical aptitude to help our users succeed with the HighLevel software.
• Strong collaboration, time-management and prioritization skills are critical to the success of this role.
• Strong project management skills and the ability to handle a variety of tasks and programs simultaneously.
• The ability to build and maintain strong relationships internally with teams and customers.
• Demonstrated approach to problem solving and conflict management.
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results.
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports.
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral.
• Comfort in public speaking and presentations to a variety of audiences.
• Proficiency in professional writing and or basic copywriting skills.
• Experience working with and or ability to learn the use of various CRM Systems is a plus.
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.