Who We Are
Imprint is building a payments and loyalty platform from the ground up to serve modern brands and their customers. Imprint is backed by Kleiner Perkins, Thrive Capital, Stripe, Affirm, Box Group, and leading angel investors, including the CEOs of Skims, AllBirds, WarbyParker, Plaid, and NuBank. We are focused on building a brilliant team who want to change payments and who embody Imprint’s Values.
What You'll Do
The Director of Fraud and KYC will lead the company’s efforts to combat identity theft and ensure regulatory compliance with customer due diligence (CDD) requirements. This role is responsible for designing, implementing, and managing strategies, policies, and tools to detect, prevent, and mitigate fraud while ensuring all Know Your Customer (KYC) processes align with applicable regulations. The Director will work closely with senior leadership, compliance teams, legal, and operations to maintain a secure environment that mitigates risk and enhances customer trust.
Develop and implement comprehensive fraud detection and prevention strategies across all business units.
Oversee KYC and CDD programs to ensure compliance with regulatory frameworks (e.g., AML, FATF, OFAC, etc.).
Lead cross-functional teams in conducting risk assessments, identifying potential fraud risks, and recommending corrective measures.
Partner with Risk Operations to create and enforce policies and procedures to detect fraudulent activity and ensure timely resolution of fraud cases.
Stay informed on regulatory changes related to fraud, AML, and KYC, and ensure the organization remains compliant.
Collaborate with technology teams to design and optimize fraud detection tools and systems, incorporating AI and machine learning where applicable.
Drive continuous improvement initiatives for KYC processes, including customer onboarding, ongoing monitoring, and reporting.
Lead and mentor a team of fraud and KYC professionals, fostering a culture of vigilance and compliance.
Prepare regular reports and presentations for executive leadership, regulators, and other stakeholders on fraud trends, KYC performance, and key risk indicators.
Establish and manage relationships with external auditors, regulators, law enforcement, and third-party vendors.
What We Look For
Bachelor’s degree in finance, business, law, or related field (Master’s preferred).
Minimum of 8-10 years of experience in fraud prevention, AML, and KYC within the financial services or fintech sector.
Proven experience in a leadership role with strong strategic, analytical, and decision-making skills.
In-depth knowledge of fraud detection methodologies, regulatory frameworks (e.g., BSA, AML, KYC, GDPR), and industry best practices.
Strong technical skills, with the ability to leverage technology solutions to enhance fraud detection and KYC processes.
Exceptional communication skills and experience presenting complex information to senior leadership and regulators.
Certifications in AML (e.g., CAMS) or fraud prevention (e.g., CFE).
Experience with fraud detection systems, KYC/AML software, and data analytics tools.
Analytical and problem-solving mindset with attention to detail.
Deep understanding of financial crimes, regulatory compliance, and risk management.
Ability to collaborate across departments and influence key stakeholders.
Perks & Benefits
Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare including fully covered dependent coverage
Additional health coverage includes access to One Medical and option to enroll in an FSA
16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
An understanding that successful hybrid work requires flexibility and an appreciation for asynchronous work
Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.