About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks Communications Coordinator, Europe to support KIND’s communications work throughout Europe to promote KIND as a mission-driven organization and leader in the protection of unaccompanied and separated children. The Communications Coordinator, Europe will keep apprised of KIND and its partners’ work and impact in Europe and gather multi-media content, including video, audio, and photography, and client stories for public and internal use.
Working with KIND’s staff in Europe and the KIND Communications Team in the United States, the Communications Coordinator will help write fact sheets, blogs, press releases, social media, and website content, and ensure KIND’s brand, messaging, and success is communicated effectively and consistently to intended audiences. The incumbent will monitor relevant media, foster and maintain relationships, and assist with robust media outreach. Under KIND’s matrix management model, the Communications Coordinator, Europe reports to the Senior Director, Communications and Public Engagement and to the Senior Director, Europe.
The Communications Coordinator, Europe will also support a new project within Europe to build capacity and strengthen systems for children displaced from Ukraine who have been victims of, or are at risk of, conflict related crimes including trafficking in human beings and core international crimes. The incumbent will support the creation and dissemination of tools and resources that are developed within the project as well as share learning from the project at a national and regional level.
The Communications Coordinator, Europe will work closely with KIND’s Global Communications team in the United States and a growing staff team in Europe. The Communication Coordinator will be committed to KIND’s mission and have experience of providing communication support within a not-for-profit organization.
This position is a remote/hybrid position based in Brussels, Belgium.
The candidate must possess legal authorization to work in the country of residence.
This role is full-time, but we will consider candidates who are available part-time.
Travel required within Europe with occasional international/overseas travel.
\n- Monitors KIND’s work and impact in Europe for communications opportunities.
- Develops and implements a communications strategy to support KIND’s work in Europe.
- Drafting and editing:
- Gathers content about KIND and its partners’ work in Europe for fact sheets, blogs, social media, and KIND’s website, and other material as needed. Review content for language accuracy, tone, and compliance with KIND’s Brand and Writing Style Guides.
- Gathers visual assets to illustrate KIND and our partners’ work, including photos, video, audio, and client artwork.
- Media monitoring and media relations:
- Supports media outreach, including maintaining media contacts, compiling and distributing daily news roundups featuring relevant media coverage, writing press releases, and coordinating interviews and follow up.
- Represents KIND at select meetings and events.
- Storytelling:
- Supports KIND’s robust storytelling efforts by gathering stories of the young people KIND assists, partners, and volunteers, consistent with KIND’s consent process.
- Provides communication support to the Suziry’a project team to disseminate awareness of the project and its activities as well as the development and dissemination of key resources and tools produced from this project.
- Works closely with the Europe and Communications Teams to ensure compliance with KIND’s fiscal responsibility and reporting guidelines.
- Works closely with KIND staff in Europe and Communications Teams in the United States.
- Communicates effectively with our target audiences and promote KIND’s brand throughout Europe.
- Metrics and Reporting:
- Establishes key performance indicators (KPIs) to measure the effectiveness of communication strategies and campaigns. Regularly analyze metrics and prepare reports to assess performance and inform future communication efforts.
- Other duties as assigned.
- University degree in Marketing, Communications, Public Relations or related field.
- Must be fluent in English. Fluency in French preferred. Knowledge of other EU languages would be a plus.
- Minimum of 2 years of experience in a senior communications role.
- Working knowledge of migration issues, particularly the situation of unaccompanied and separated children.
- Passion for KIND’s mission of supporting unaccompanied and separated children and an ability to communicate this to others.
- Proven experience in journalism, communications, or content generation.
- Strong presentation and public speaking skills.
- Excellent writing, editing, and proofreading skills including ability to accurately synthesize complex and sensitive material to produce content for publication.
- Exceptional written and oral communication skills and ability to communicate effectively to a variety of stakeholders.
- Knowledge of the European media landscape.
- Strong digital and social media skills.
- Excellent interpersonal skills, and experience of working in a multinational/cultural environment.
- Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
- Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.