MUST HAVE:
- 2+ years of professional accounts receivable experience managing collections and reducing outstanding balances.
- Demonstrated financial expertise with a data-driven and analytical approach to problem-solving.
- Proven track record of attention to detail and maintaining clear, timely communication at all times.
- Ability to manage multiple tasks effectively, even in a dynamic environment with shifting priorities and scopes.
BASE SALARY: $60,000 to $70,000 per year, paid bi-monthly
ROLE MISSION
You will play a key role in managing and improving the accounts receivable process to ensure timely collections and accurate invoicing, directly supporting the operational and financial health of our business. By consistently flagging overdue accounts, escalating issues when necessary, and following efficient collection procedures, you will contribute to maintaining strong client relationships while reducing outstanding balances.
OUTCOMES
- Monthly Reconciliation Report: Prepare a comprehensive and accurate monthly invoicing reconciliation report for team use, achieving 100% accuracy and delivering it within the first week of each month.
- Timely Invoicing: Process monthly invoices for assigned accounts with precision, reconciling campaign statistics and adhering to client-specific instructions. Complete invoicing by dates specific to each advertiser.
- Payment Application: Accurately apply all customer payments—including checks, ACH, wire transfers, credit cards, and PayPal—to the ERP system within the same day of receipt.
- Collections Process: Reduce delinquent DSO (Days Sales Outstanding) by 15% within the first six months by implementing consistent follow-up processes and collaborating with sales and management to resolve client issues.
- Customer Dispute Resolution: Resolve at least 95% of customer disputes within five business days, ensuring proper validation of charges or executing appropriate adjustments.
APPLY IF YOU ALREADY HAVE
- Experience: At least two years of professional accounts receivable experience, with a track record of successfully managing collections and reducing outstanding balances.
- Technical Tools: Proficiency in QuickBooks Online and advanced Excel functions, such as pivot tables and VLOOKUP.
- Workplace Tools: Experience using tools like GSuite, Asana, and Slack to manage tasks effectively and efficiently.
- Educational Requirements: A minimum of an Associate’s degree in Accounting or a related field.
- Collaboration Skills: Strong interpersonal and communication skills, with the ability to work both independently and cross-functionally.
- Competencies:
- Financial Expertise: Solid understanding of AR GAAP accrual requirements and experience with QuickBooks Online (experience with larger ERP systems like NetSuite is a plus).
- Analytical Problem-Solving: Ability to research, analyze, and interpret data to resolve discrepancies and support collections efforts.
- Organization and Time Management: Skilled in managing multiple priorities and meeting deadlines in a fast-paced environment.
- Proactive Communication: Clear, professional written and verbal communication with internal teams and external clients.
- Adaptability: Positive attitude toward process changes and commitment to continuous improvement.
NICE TO HAVES
- Familiarity with the online marketing or digital media industries.
- Experience with processing credit applications using platforms like D&B or Confirmation.com.
- Background in managing accounts with third-party collection agencies or providing documentation for legal counsel in escalated collections cases.
Total Compensation & Rewards
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
