LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
LivePerson is growing fast, and we want our technology to keep up. We’ve formed a team that’s focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. We’re seeking a Database Engineer II to help define how we accomplish this goal, and to help us achieve it.
You will:
- Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems
- Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions
- Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions
- Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
- Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models)
- Advocate for solutions that help teams launch quality software without compromising delivery speed.
- Work on automation of database infrastructure and help engineering succeed by providing self-service tools
You have:
- Bachelor degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
- 5+ years of experience building successful production software systems
- Experience configuring any of the following database systems: MySQL, Cassandra, Couchbase, Elasticsearch, NoSQL
- Experience configuring and administering BI database system like Vertica is ideal
- Experience managing database systems in a hybrid cloud (on-prem & public cloud)
- Familiarity with distributed event streaming platforms, especially Kafka
- Familiarity creating architectures that scale with volume and are fault-tolerant
- Experience with distributed persistent systems & asynchronous messaging
- Experience tuning distributed systems to improve their performance under increasing volumes of traffic
- Proven ability to work in a fully remote environment with people across the globe
- Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification)
Benefits
- Health: Medical, Dental, and Vision
- Time away: Vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer
Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.