Description
Why Ness
We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.
You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.
You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities, and attractive compensation.
About the role:
Would you like to communicate with people and clients worldwide? Would you like to investigate and help our clients to overcome their technical difficulties? If you are a customer-oriented person with a passion for sharing your knowledge while delivering outstanding support, if you want to participate in improving the quality of capital markets regulatory reporting software, we would like you to become a part of our team.
What you'll do:
- Provide technical support to customers
- Investigate and identify the root cause of problems
- Use the proper resources for issue resolution
- Collaborate with R&D, QA teams to solve technical issues
- Provide clear, well written documentation
- Keep customers and electronic tickets updated on the status of reported problems
- Take a pro-active approach to improve customer satisfaction
- Commitment to continuous learning in an effort to keep current with technical changes
What you'll bring:
Computer skills:
Computer skills:
- SQL
- Java Spring
- AWS
Personality requirements and skills:
- Ability to read and understand a written code (e.g. Java) or script also ability to write a simple script (e.g. SQL, Bash)
- Development/QA experience in any programming languages is a plus
- Technical skills in Unix/Linux or Windows operating system is a plus
- Experience with Web technologies (Web Applications and Web Servers) is a plus
- Interpersonal and analytical skills
- Detail-oriented and ability to multi-task
- Good communication skills, both written and verbal in English
- University degree in IT or previous experience in IT
Not checking every single requirement?
If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.
Let's meet and you may just be the right candidate for one of our roles.
At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.
