Description
You will:
- Work with our customers to collect and define requirements, propose & deliver solutions
- Build, and often architect, best-in-class implementations of Ironclad
- Configure Ironclad Solutions using tools available on the platform (e.g., Templates, Launch Forms, Workflows, Playbooks, Properties, and Platform setup)
- Ability to quickly acquire new technical expertise and understanding of the latest Ironclad features and major launches
- Advise our customers of solution tradeoffs to assist in the cost/benefit analysis, taking into account business process, architecture, and IT operating model
- Acquire and maintain all applicable Ironclad Certifications
- Be a NeuraFlash evangelist in the Ironclad Community, and help us cultivate a company culture of success (company and personal) and fun
REQUIREMENTS
- 3+ years of experience working on project and consulting teams
- 1+ years of implementation experience of Ironclad or DocuSign CLM
- Prior experience as a Consultant with Ironclad or DocuSign CLM
- 2+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
- 1+ DocuSign and/or Ironclad certifications
- Experience in all phases of services delivery, software development, and testing life cycles
- Expert at project delivery, including all aspects of program management and the SDLC
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
- Experience with building out project and program teams and organizing programs for success
- Experienced management with a strong history of mentoring others
- Background or relevant education in Operations, Legal, and Contract Management
PREFERRED SKILLS
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
- Passion for building software solutions with state-of-the-art technology
- Eager to embrace challenging situations and enjoys solving complex problems
- Excellent mentoring and leadership skills
- Proven ability to work cross-functionally