Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now.
Newfront is building the modern insurance experience.
We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter.
Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most.
Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.
SUMMARY: This role is responsible for servicing the needs of client companies and for retaining both mid-size and large, complex accounts through relationship management.
FROM THE TEAM: Come join Newfront’s Construction Team! We are a smart, dynamic, and fun-loving group privileged to be working with some of the most innovative companies across the world...There’s something new every day! We promote from within whenever possible and are committed to the professional development of our team members. Oh yeah, we like to have fun too.
This position is a salaried, exempt and full-time role and will be reporting to the Construction Specialty Practice Leader. This is a US based hybrid or remote role (required to work until 5pm PST M-F), with the option to work from any of Newfront's office locations. Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote
What You’ll Be Responsible For:
Gathering of financial information and other client information such as WIPs, contractor questionnaire and bank line information, trust agreements and maintaining client files.
Preparation of applications and general indemnity agreements
Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
Perform other client service support efforts including preparation and administration of bonds, consents of surety, change riders, continuation certificates, capacity letters, renewal’s and invoicing.
Gather and track bid results to monitor client’s backlog.
Maintain Surepath System with new and existing clients bonds including electronic bidding for clients.
Cultivate relationships with new customers and enhance relationships with existing clients for new business or product opportunities. Create cross-selling opportunities by recommending other company services and/or additional policies .
Keep abreast of changing market, review new or evolving products and present to clients as appropriate.
Act as team expert and point of contact in defined areas of expertise.
Perform other special projects as assigned.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Qualifications:
Excellent negotiation and communication skills: written, public speaking and presentation preparation.
Professional composure and exceptional customer service skills, diplomacy, professionalism and tact.
Advanced knowledge of Microsoft Office and its complex features.
Ability to be resourceful, take initiative, solve problems, create solutions and direct process improvements.
Thrives working with others in a fast paced environment. Excellent management skills. Ability to train, delegate, provide oversight and give feedback.
Adaptability and flexibility to proactively anticipate and address issues and client needs.
Exceptional time management skills and the ability to navigate demanding schedules, priorities and volumes.
Ability to learn, adopt and train use of technology systems and software applications.
Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
Advanced at multiple and strategic project planning including extended time management.
Ability to forge relationships and build trust.
Preferred Knowledge, Skills and Abilities:
Minimum of 5 years experience in the industry, middle market risk management experience preferred.
Required Certificates, Licenses, Registration:
CA Property and Casualty Insurance license within 3 months of hire.
The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $109,600 and $137,000/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for!
Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.
