Company Description
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description
Unit4’s Professional Services team works across our technology and systems to deliver customer solutions in our industry verticals. As an associate consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by the organization. You will be working through project challenges implementing solutions based on your experience of industry good practice and applicable models. ERP projects drive significant business change for our customers, and it’s critical that you can handle conflict through good communication, adapting your style to the audience.
Our Unit4 values are important to us, and we expect you to be a cultural ambassador and lead through example.
We believe that you are a customer service champion and can develop and maintain stakeholder relationships. With your expertise you will enable our customers and proactively support their journey to standardized solutions with a focus on adopting, not adapting. Some travel will be necessary based on customer requirements.
What you will do as part of our Professional Services Team:
Customer onboarding
- Engage in the sales handover and project onboarding with the wider project team
- Implement quality ERP customer solutions that will meet design and strategic objectives focusing on reducing complexity and costs.
- Lead and participate in workshops. We expect you to prioritize requirements and identify opportunities for customer success
- Deliver the approved customer solution utilizing templates as applicable
- Work with wider delivery teams to ensure projects meet design, schedule, and budget as set out in the project plan
Post go-live & existing customer engagements
- Support customer solution reviews and customer health checks identifying opportunities to expand Unit4 footprint
- Engagement in delivery of upgrades and cloud migrations to existing customers
Product enhancements and new technologies
- Stay relevant on new technologies, legislations and good practice, sharing this knowledge both internally and externally
- Work with senior consultants using your expertise to identify improvements to functionality
- Embrace continuous learning enhancing your knowledge in new areas
Qualifications
- Fluent knowledge of English and Dutch is obligatory.
- Competence within Financials and/or Accounting.
- Excited about technology enabled change
- Strong business analysis skills with an eye for detail
- Self-starter, with a positive attitude, independent and able to work under pressure to meet assignment deadline
Additional Information
Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer:
• a culture built on trust - giving you the freedom and autonomy to be successful;
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being;
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry;
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet;
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out!
