Company Description
👋🏼 We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.
Job Description
We are looking for a Middle Level Cloud Engineer with 4-5 years of hands-on experience to join our team.
- Install, configure, and maintain operating environments (software and hardware).
- Monitor operating environments to ensure optimal performance and security.
- Respond quickly and effectively to technical issues, ensuring minimal downtime.
- Provide technical support for enterprise-level applications and systems.
- Troubleshoot, diagnose, and resolve complex issues related to applications and infrastructure.
- Prioritize and manage multiple open issues, ensuring timely responses and resolutions.
- Maintain accurate documentation of reported issues, troubleshooting steps, and solutions.
- Provide training and support to clients and colleagues as required.
- Ensure that operating environments are secure and up to date with the latest software and hardware updates.
Qualifications
- 4-5 years of proven experience in application support and cloud infrastructure
- Strong understanding of AWS, application monitoring, and troubleshooting
- Familiarity with security best practices and change control processes
- Ability to work collaboratively within a team and independently
- Strong problem-solving skills and the ability to diagnose and resolve complex technical issues
- Ability to manage multiple tasks, prioritize effectively, and deliver under pressure.
- Professional demeanor when interacting with clients and colleagues
- Excellent communication skills, both written and verbal, in English
