Company Description
About the Pros:
Process Pro Consulting is a one-stop shop for HubSpot ops. Our team of Pros is focused on helping businesses run smarter and providing customized solutions that enable revenue teams to maximize the value of HubSpot.
We're looking for an individual who is passionate about HubSpot, tech-savvy, process-oriented, loves solving problems, and values:
- An always learning and growing mindset
- Collaboration and team focus
- Kindness
- Integrity
- Motivation
Job Description
Process Pro Consulting seeks a technically-minded Consultant excited about aligning sales, marketing, and customer success operations across end-to-end customer life cycles, enabling growth through operational efficiency, and keeping teams accountable to revenue by focusing on operations management, tooling, and analytics.
This HubSpot expert will manage and work alongside other team members, focusing on strategy, technical solutioning, and proactive problem-solving. Our Consultants lead client projects ranging from onboarding, custom implementations, integrations and custom development, extensibility, and advisory on the HubSpot platform.
This customer-facing role requires:
- An eye for detail
- Strong project and team management experience
- Great communication skills
- A deep passion for and understanding of HubSpot
- Strong experience in setting up revenue and marketing operations for B2B Saas Customers
- An ability to break down complex technical problems and provide simplified solutions in a more digestible way to customers
If this sounds like a good match, join the Pros!
Qualifications
What to Expect in this Role:
- Develop our customers’ HubSpot instances (with particular attention to Sales and Marketing Hubs)
- Work to connect and drive Sales and Marketing alignment, with close collaboration with Revenue Operations, Sales and Marketing Leadership
- Work with customers to define key marketing metrics and manage the process of building visually appealing and easy-to-understand reports and dashboards to determine overall marketing performance, improve campaign effectiveness, and drive business decisions with real-world data
- Monitor and maintain data quality in HubSpot (or between HubSpot and Salesforce), working with customers to append data as needed to improve segmentation and targeting
- Enhance and administer lead scoring and automation to ensure the right person gets the right interaction at the right time, and Sales/SDRs know how to use MQLs to drive ISMs/Pipe
- Evaluate, select, deploy, and customize new technology to drive lead generation, qualification, and closed customers
- Ensure processes are streamlined, designed, documented, understood, and followed in a way that minimizes bad or incomplete data
- Manage marketing database, lead routing, lead enrichment, lead quality, attribution, scoring, and reporting
- Create forecasts and build dashboards for Sales, Marketing, and Customer Success teams to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals
- Partner closely with Marketing, Sales, and Customer Success leaders and their teams, providing insight and foresight to these customers
- Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches
Your Experience Should Include:
- 4+ years of HubSpot experience with a strong understanding of onboardings, customized implementations, migrations, and integrations (Professional and Enterprise)
- Strong marketing/sales/business operations or revenue operations knowledge in a high-growth SaaS environment
- Proven ability to identify and lead growth-enabling initiatives for SMBs and/or Enterprise-level businesses and an understanding of the specific challenges they face
- Hands-on experience architecting and deploying complex technical solutions to customers
- Strong knowledge of the sales pipeline and sales process, forecasting, and trends analysis
- Direct experience executing multi-channel strategies, along with a strong grasp of the sales and marketing lifecycles
- Ability to map out and organize the process for managing Leads between Marketing and Sales departments
- Experience architecting and managing revenue systems from the ground up - CRM, Marketing Automation, reporting, dashboarding, and workflow skills
- Strong attention to detail with experience in using data/ analytics to drive strategic decision-making
- Good understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics
Additional Nice-to-Haves
- Expert-level HubSpot Sales and Marketing Admin Capabilities
- HubSpot Certifications and Experience in: Marketing Hub, Sales Hub, Services Hub, Operations Hub
- Quick learner, self-motivated, resourceful, and big-picture problem solver
- Strong project and account management skills
- Direct customer-facing experience as a project lead
- Excellent time management skills with a proven ability to meet deadlines
- Agency experience is a plus
- Ability to simultaneously manage multiple projects in a fast-paced environment, and properly delegate tasks/manage timelines and expectations appropriately
Additional Information
Salary Range: $80,000 - $100,000 (dependent on experience & skillset)
Benefits:
- Health, vision + dental insurance
- 20 days of PTO (160 total hours, accrued)
- 10 paid holidays
- 2 company mental wellness days
- Flex hours & fully remote team
- Bonus quarterly program
- Professional development program
- Health and Wellness stipend
- 401k matching (eligible after 6 months of employment)
- Parental leave benefits
- Short-term disability insurance benefits
- Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
