Description
Company Description
RISK inc: an international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 500+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
Always Pushing the Boundaries? You Already Belong at RISK!
Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics
Job Description
We are looking for an IT Systems Administrator to join our team and help us to maintain an effective workload.
- Reproduce, analyze, and evaluate requests and their impact to resolve or escalate incidents as needed (remote only)
- Communicate with other departments to resolve issues (remote only)
- Monitor SLA compliance for incident resolution and escalate unresolved issues (remote only)
- Serve as the 1st and 2nd line of technical support (L3 model)
- Working schedule: night shifts (6 PM-2 AM, 1AM-9 AM by CET)
Qualifications
- System administrator with proven hands-on experience in Office Infrastructure (1+ year)
- Desktop OS administration and hardware management
- Windows: Client OS support (Windows 10), Windows Server 2012 R2 (AD, GP, Print Services)
- MacOS: Client OS support
- Networking: DNS, DHCP, OSI model, routing & switching principles
- General tools & technologies: SCCM, Bitdefender, Asana, Confluence, Acronis, AD, CrowdStrike, software/hardware troubleshooting, SQL, Slack, GSuite
- Customer-oriented mindset
- Ability to handle all IT-related local office tasks (e.g., preparing workstations, workplaces, etc.)
- Strong oral and written communication skills
Desirable Skills:
- Intermediate English or higher
Additional Information
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
- Vacation: 20 working days.
- Paid sick leave
- Learning Coverage
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance
