Remote Scouter

Dynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We’re redefining the rules of performance, with a focus on what it takes for companies to succeed in today’s digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.

As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.
 

Minimum Requirements

• Bachelors Degree required or additional 10 years of relevant Information Technology experience accepted in lieu of degree
• 12+ years of real world experience in software and/or solution engineering
• 5+ years experience leading and consulting in large Enterprise/Corporate environments a must

Preferred Requirements

• Prior Experience using Dynatrace or managing APM solutions a major plus
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus.
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products. 
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings.
• At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
• Solid to Expert hands on experience with SQL a plus
• Prior experience with enterprise logging technologies and strategies
• Prior hands-on experience providing troubleshooting expertise for performance and other issues. 
• Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources. 
• Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired.
• Expert analytic, organization, presentation, customer service and facilitation skills. 
• Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment. 
• Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments.
• Considered an expert in a combination of database and platform application services is a plus 
• Ability to use a wide variety of open source technologies and cloud services
• Preference will be given to candidates that also have web applications, database, and support skills 

Compensation and rewards:

• The base salary range for this role is $160,000 - $205,000. When determining your salary, we consider your experience, skills, education, and work location. 

• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  

• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. 

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.