About One
One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place.
The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.
What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.
There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!
The role
We are seeking a detail-oriented and empathetic People Operations Specialist to support our employees throughout their journey with us. You will be instrumental in managing HR operations, from onboarding new hires to ensuring compliance with policies and procedures. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about contributing to a supportive organizational culture. This role will report to the People Operations Manager and will work closely with our talent, legal & compliance, and finance teams.
This role is responsible for:
Managing the end-to-end employee lifecycle from onboarding to offboarding, ensuring a smooth and positive experience.
Assisting the company with staying up-to-date with labor laws and regulations to ensure compliance in all HR practices.
Acting as a point of contact for employee inquiries and providing guidance on HR policies and procedures.
Assisting with HR projects such as policy updates, diversity initiatives, and organizational changes.
Supporting benefits enrollment processes and acting as a point of contact for benefits-related inquiries.
Additional duties as assigned by your manager
You bring
Mid Career (5 Years)
An act-like-an-owner mentality. We have a bias toward taking action.
Proven experience in HR operations, preferably in a fast-paced environment.
Strong understanding of HR policies and practices, including compliance requirements.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with discretion and professionalism.
Detail-oriented with strong organizational and time management skills.
Proficiency in HRIS software and other HR Tech.
Experience in a startup or tech company environment (preferred).
Pay Transparency
The estimated annual base salary for this position ranges from $85,000 to $115,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.
We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on May 31, 2024.
Please see the independent bias audit report covering our use of Covey here.
Leveling Philosophy
In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.
Inclusion & Belonging
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.