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Talent Operations Specialist
One Model
Posted on 6/23/2024
Description

About One

One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.

There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!

The role

We are seeking a highly experienced Talent Operations Specialist to join our team. Reporting to the People Operations Lead, this role will work closely with our Head of Talent and Chief Human Resources Officer (CHRO). The Talent Operations Specialist will manage ONE's recruitment technology stack, including our ATS, LinkedIn, and all related tools. The role involves tracking and reporting hiring progress and achievements, collaborating with the Head of Talent to identify efficiency opportunities, and owning the end-to-end candidate experience. This position is pivotal in ensuring our recruitment processes are seamless and efficient, and provide an exceptional experience for all candidates. The Talent Operations Specialist will have a crucial role in ONE’s Talent Acquisition strategy and contribute to the Talent leadership team.

This role is responsible for: 

  • Acting as the steward of ONE’s hiring process, identifying opportunities for greater efficiency and improved manager and candidate experiences

  • Overseeing all aspects of ONE’s ATS (Ashby)

  • Identifying and capitalizing on opportunities for greater leverage using tools, more scalable processes

  • Own relationships with key vendors in Talent and handle RFP processes for new tooling

  • Work with Talent Managers as thought partner on hiring initiatives, reporting, and process improvements

You bring

  • An act-like-an-owner mentality. We have a bias toward taking action.

  • 5+ years of experience in Talent Operations, along with prior experience as a full-cycle recruiter

  • Direct experience as admin for Ashby ATS

  • Deep proficiency in working with standard Talent reports and building hiring models and dashboards.

  • Prior experience as admin for ATSes and experience working with HRISes

  • Strong prioritization and project management skills. 

  • Excellent attention to detail.

Pay Transparency

The estimated annual base salary for this position ranges from $125,000 to $150,000.   Pay is generally based upon the level, complexity, responsibility, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

What it’s like working @ One

  • Competitive cash

  • Benefits effective on day one

  • Early access to a high potential, high growth fintech

  • Generous stock option packages in an early-stage startup

  • Remote friendly (anywhere in the US) and office friendly - you pick the schedule

  • Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave

  • 401(k) plan with match


We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on May 31, 2024.

Please see the independent bias audit report covering our use of Covey here.

Leveling Philosophy

In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.

Inclusion & Belonging

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.

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