Description
Patrique Mercier Recruitment is delighted to offer a unique opportunity for a German Speaking Financial Customer Advisor to work remotely from anywhere in Greece! This role is ideal for individuals who possess strong financial acumen and are passionate about helping customers while enjoying the flexibility of remote work.
As a Financial Customer Advisor, you will engage with our German-speaking clients, providing expert guidance and support regarding various financial products and services. Your communication skills and financial expertise will play a vital role in ensuring a positive customer experience.
Key Responsibilities
- Assist German-speaking clients with their financial inquiries via phone, email, and chat
- Provide detailed information and support regarding banking and financial products
- Resolve customer queries and issues in a timely and professional manner
- Educate customers about financial processes and best practices
- Document customer interactions and maintain accurate records
- Collaborate with team members and other departments to enhance service quality
- Stay updated on financial regulations, products, and company policies
Requirements
- Fluency in German and English, both written and spoken
- Experience in customer service or financial advisory roles is preferred
- Strong communication skills with an emphasis on customer satisfaction
- Analytical thinking and problem-solving abilities
- Able to manage multiple inquiries and prioritize effectively
- Detail-oriented with a dedication to quality service
- Familiarity with financial products and services
- Comfortable using technology and remote communication tools
- Permanent residence in Greece is required
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
