Patrique Mercier Recruitment is thrilled to present an excellent entry-level opportunity for a Portuguese Speaking Customer Support representative. This position offers the flexibility to work remotely from Athens, Greece, providing a perfect blend of a supportive work environment and the beautiful Greek scenery.
As a Portuguese Speaking Customer Support agent, you will assist customers with inquiries and issues, ensuring a positive experience while representing the company. This is an ideal role for individuals looking to start their career in customer service while honing their communication skills.
Join a vibrant team that values your initiative and passion for helping customers. Embrace this opportunity to kickstart your career in customer support while enjoying the cultural richness of Athens!
Responsibilities
- Provide excellent customer support in Portuguese for various inquiries
- Troubleshoot and resolve customer issues in a timely manner
- Document customer interactions accurately
- Assist customers with understanding product features and services
- Collaborate with team members to ensure best practices
- Contribute to positive team dynamics and performance goals
- Fluency in Portuguese and English, both written and spoken
- Prior experience in customer service is a plus but not required
- Strong communication and interpersonal skills
- Positive attitude with a willingness to learn and grow
- Ability to work well within a team and independently
- Proficient in using computers and customer support tools
- Detail-oriented with good problem-solving skills
- Enthusiasm for helping customers and delivering great service
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )