Patrique Mercier Recruitment is excited to offer an exceptional opportunity for a German Speaking Customer Support professional. This role allows you to work and live in Greece, with relocation expenses covered. If you love providing outstanding customer service and are fluent in German, this position could be a perfect fit for you!
As a German Speaking Customer Support representative, your primary responsibility will be to assist German-speaking customers with their inquiries, provide information on products and services, and resolve any issues they may encounter. You will engage with customers through various channels, including phone, email, and chat, and strive to ensure every customer interaction is positive and satisfying.
Our client values teamwork and exceptional customer service, offering a dynamic and supportive work environment. By joining their team, you will gain valuable experience and the opportunity to thrive in an international setting while exploring the beauty of Greece.
Responsibilities
- Provide excellent customer support to German-speaking clients
- Assist customers with inquiries and offer accurate and timely solutions
- Effectively handle customer complaints and ensure a high level of satisfaction
- Maintain detailed records of customer interactions
- Collaborate with team members to enhance overall customer service
- Adhere to company policies and procedures
- Fluency in German and English, both written and spoken
- Strong communication and interpersonal skills
- Prior experience in customer support or a similar role is a plus
- Ability to resolve inquiries and problems efficiently
- Strong problem-solving skills and attention to detail
- Proficient in using computer systems and software applications
- Willingness to relocate and work in Greece
- Passion for providing exceptional customer service
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
