About Pearl:
Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employers who are looking to make full-time hires they can continuously mentor and promote.
Note: Please avoid submitting multiple applications, we only process one application at a time; you may request assistance to be re-profiled for a different job opening. If you have an ongoing application, please ask for updates from the recruiter handling your application.
About the job:
Role: Family Growth Associate
Work Schedule: Full Time | 40 hrs per week | Eastern Standard Time | Remote Forever!
Salary Range: US$1300 - US$1500 (dependent on skills and experience)
Employment: Independent Contractor (you will receive your salary in full without any deductions!)
Role and Responsibilities:
We’re looking for passionate and empathetic hustlers to join us. This is not your typical sales or customer success position. Instead, you’ll be working with real families with real human problems. Your role is to empower underserved families to take the most transformative step of their lives to access care.
- Own and Drive Family Growth: Your role will revolve around calling prospective families in the designated market areas to inform them of the benefits of our program and to support leads through our qualification process with a can-do attitude. You’ll be in charge of managing our family pipeline, pushing execution to exceed growth goals, and refining our expansion processes.
- Uplift our families: You’ll guide families through the healthcare maze. You are their biggest cheerleader during the highest highs and lowest lows.
- Cross-functional Collaboration: You'll be a critical voice for collaboration within the team to further our mission.
- 1-4 years of Sales or Customer Success Experience: You have spent time on the phone with customers or potential customers. This can include roles such as Sales Development Representative, Account Management, Customer Success Development, Call Center Development, or Customer Service (especially over the phone).
- Project Management and Execution: You’re someone who knows their way around complex and cross-functional initiatives, and has a meticulous eye for detail and order.
- Adaptability: The ability to connect with various client personalities and handle different situations with flexibility and problem-solving skills.
- CRM Experience: Experience with CRM tools ranging from spreadsheets or platforms like Salesforce, or a willingness to learn.
- Compassionate and Empathetic: This role needs someone who really cares about the most vulnerable and underserved, who most often have little access to healthcare.
- Flexible and Energized: There are numerous different cases that require extra attention, love, and support. Having a 9-5 mindset means that some of these families may not get the care and empowerment they need, and it’s something that we need to be sensitive about
Some nice-to-haves for our ideal candidate:
- Bilingual abilities, especially in Spanish
Our Value Prop to You:
● Environment for growth and learning. You will have the opportunity to drive great impact and gain exposure to all functions of the company. At our company, you can flex multiple realms of your interpersonal skillset and creativity.
● An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense.
