With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more.
The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.
Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond. Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.
PS: In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don't stop there! We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉
The Team
This frontend engineer role will work in our Customer Experience team, which is responsible for providing the customers of the tour and activity operators who use the Peek Pro platform with a consistently positive, memorable, and stress-free experience throughout the customer lifecycle.
Our engineering group works on the customer-facing products and systems that enable making and managing bookings for rental and activity operators online, which feed into our Peek Pro operations management suite. These products drive business for our operators and we A/B test changes we make to ensure we are optimizing for conversion and the customer experience. Projects include embeddable booking widgets, online waivers, and a customizable portal where customers can get details about their upcoming booking. The group works collaboratively, moves fast, and values technical quality.
Your Role
You are a frontend engineer with a special place in your heart for Ember.js. You love working with designers, other frontend engineers, and backend experts to solve complex problems deeply and thoroughly. You are data-driven; you seek to understand how the features you build are making an impact in the real world, and you enjoy diving into product analytics tools like Mixpanel.
You are also:
Customer-centric, empathetic, and passionate about creating a delightful experience for the customers of thousands of tour and activity operators.
Scrappy, self-motivated, and enjoy moving quickly to develop solutions in complex systems to solve customer painpoints.
A strong advocate for quality and always ensure thorough test coverage - you keep an eye on bug monitoring tools and knowing that customers are encountering a bug you introduced may keep you up at night.
Responsibilities
Be well-organized and self-motivated. You thrive in a fast-paced environment and get personal satisfaction out of contributing quick and quality turnarounds when it comes to feature development and bug fixes.
Demonstrate strong interpersonal communication skills. You will collaborate to solve problems. We value team success over individual achievement. We love working with people who can ask hard questions, offer unusual solutions, and are willing to compromise when solving challenging problems on a deadline.
Take ownership of projects from development through release to production.
Deliver production-quality code with comprehensive automated test coverage.
Advocate for a consistent and delightful customer experience.
Act as a mentor to fellow software engineers through code reviews, design document critiques, and brainstorms throughout the software development process.
Skills You Already Have
3+ years of professional development experience with frontend technologies, with at least 2 years in Ember.js
Solid coding practices including peer code reviews, unit testing, continuous integration, and TDD
Bonus Points
Familiarity with A/B testing and product analytics tools like Mixpanel and Posthog
Familiarity with Ember.js versions before Octane
Experience working with GraphQL APIs
Enjoy travel and are observant about your experience when booking things to do online
Perks & Benefits
Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.
Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at talent@peek.com. We will make every effort to respond to your request for disability assistance as soon as possible.