Join us as a Customer Support Travel Representative, where you'll be instrumental in facilitating seamless travel experiences for both our clients and employees. This role is perfect for individuals who have a deep passion for travel, exceptional organizational abilities, and a dedication to providing top-notch customer service. You'll collaborate closely with clients, assisting them in crafting travel itineraries, arranging accommodations, and managing related logistics.
Responsibilities:
Travel Arrangement:
- Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees
- Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences
- Ensure accuracy and timeliness in preparing all travel documents and itineraries
Customer Service:
- Serve as the primary point of contact for travelers, promptly addressing any inquiries or concerns with professionalism
- Deliver exceptional customer service to guarantee a positive and memorable travel experience for all clients and employees
Itinerary Management:
- Create and maintain detailed travel itineraries, encompassing flight schedules, hotel reservations, and activity bookings
- Collaborate with various vendors and service providers to secure all necessary components for seamless travel arrangements
- Prepare quotes, itineraries, and invoices related to travel expenses for client review and approval
Qualifications:
- High school diploma or equivalent; a degree in hospitality, tourism, or a related field is advantageous
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills and a customer-centric mindset
- Attention to detail and the capability to thrive in a fast-paced environment
- A genuine passion for travel coupled with a willingness to continuously learn and adapt
Perks:
- Remote work flexibility promoting a healthy work-life balance
- Access to exclusive travel perks, discounts, and special offerings
- Opportunity to contribute significantly to creating unforgettable travel experiences
- Continuous training and professional development opportunities to enhance your skills
- Collaborative team environment fostering creativity and personal growth
- Competitive compensation package with performance-based incentives
Benefits:
- Flexible schedule
- Travel perks
- Licensed & bonded
- Personal website
- E&O insurance with fraud protection
- Daily training available
- Travel agent certification
- Full training provided
- Work full-time or part-time
- No prior experience necessary
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