Description
Position Summary:
We are currently seeking a skilled Medical Billing Specialist - AR to join our healthcare team as a crucial member of our billing department. This role demands a deep understanding of medical billing processes, exceptional leadership skills for potential supervisory duties, and proficiency in English due to frequent interactions with patients. The ideal candidate will possess a minimum of 3 years experience in AR and proficiency in Practice Management (PM) and Electronic Medical Record (EMR) systems.
Job Details:
Work from homeMonday to Friday | 9 PM to 6 AM Manila Time*Following US Holidays
Responsibilities:
Leadership: Provide guidance and leadership to the AR team, ensuring adherence to best practices and standard procedures.Customer Support: Deliver exceptional customer service by addressing patient and healthcare provider inquiries regarding medical billing and insurance claims.Billing Inquiries: Assist patients with questions regarding billing statements, insurance coverage, and payment options. Translate complex billing information into understandable terms.Claims Processing: Oversee the review and processing of insurance claims, ensuring accuracy and completeness of all necessary information. Rectify any discrepancies or errors in submissions.Payment Verification: Verify insurance eligibility, benefits, and authorizations. Confirm accuracy of patient information and insurance details for claims processing.Dispute Resolution: Address and resolve billing disputes, discrepancies, and denied claims. Collaborate with insurance companies and healthcare providers for efficient problem-solving.Documentation: Maintain detailed records of customer interactions, billing inquiries, and resolutions. Ensure proper documentation and filing of all billing and insurance information.
Qualifications:
Minimum of 3 years experience in medical billing, specifically in Accounts Receivable.Proficiency in English with excellent verbal and written communication skills.Extensive experience with PM/EMR systems.Strong understanding of medical billing processes, insurance claims, and payment verification.Ability to explain complex billing concepts clearly and empathetically to patients.Proven track record in dispute resolution and claims processing.Exceptional organizational skills and attention to detail for accurate documentation and record-keeping.Leadership skills with the ability to guide and mentor a team effectively.
