Hi there!
We are looking for Account Manager for the Sweed product startup, fully remote.
Further - more, in the Q&A.
What are we doing?
At Sweed, we provide a comprehensive cannabis retail solution featuring robust POS functionality, detailed analytics, marketing tools, and efficient inventory management. Our progressive web app integrates seamlessly with your existing tablets, requiring no additional hardware.
Since our inception, we've focused on developing an all-in-one system designed for large cannabis retailers. We’re proud to be a market leader, thanks to our standout feature: a complete suite of software in one solution.
Why are we doing this?
We’re committed to exploring the medicinal potential of cannabis, which can help with chronic pain, anxiety, depression, and more. Despite the stigma, we believe in its ability to improve lives and see vast opportunities for growth in this evolving industry.
How old is the project? What stage is it at?
Our product has been on the market for 4 years and continues to grow. We prioritize customer trust by refining delivery processes and launching new features daily, while navigating the complex legal landscape of the cannabis market.
What challenges will you meet?
Build and maintain strong relationships with enterprise-level cannabis clients, ensuring their business goals and compliance needs are met.
Guide clients through onboarding, training, and adoption of the company’s POS system, ensuring seamless integration and maximum ROI.
Monitor client performance, analyze data, and provide tailored recommendations to improve operations.
Stay updated on cannabis regulations and support clients in maintaining compliance.
Collaborate with internal teams to resolve client issues, address feedback, and influence product improvements.
What professional skills are important to us?
Deep knowledge of the cannabis industry and its regulatory landscape.
Technical proficiency in POS systems and related software solutions.
Exceptional communication skills, both written and verbal.
Strong analytical and problem-solving abilities for data-driven decision-making.
Client-focused mindset with the ability to manage multiple accounts and priorities.
Experience in enterprise account management or SaaS solutions is highly desirable.
What else is important to us?
We value proactive individuals who engage in feedback sessions, as this helps us adapt quickly to our complex product. Effective collaboration is crucial for our team's success.
We seek critical thinkers who can analyze complex issues and approach tasks strategically.
In our fast-paced environment, comfort with rapid change and a strong sense of responsibility are key. We need team members who take ownership, persist through challenges, and learn from their experiences to drive continuous growth.
Team size and structure?
We've divided our team into smaller groups, each focusing on specific products. These groups usually consist of 10-12 members, including front-end and back-end developers, QA specialists, and analysts. Every team is guided by its own product owner.
