The Data Capture team works within our proprietary software applications to transcribe product data for our database platform. The Data Capture Associate I is the entry level position for this team. The team members in this role work together to achieve a variety of production goals to meet client deliverable needs.
This role will be based in Gurgaon, India
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Reviews product images and identifies information required for accurate data capture.
· Selects the appropriate attributes to be completed for the product and ensures that the information matches packaging while meeting formatting standards.
· Enters all necessary data for required attributes.
· Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines.
o Achieves 95% accuracy rate or higher.
o Works on achieving team goal of 100% accuracy on nutrition and ingredient information.
· Meets minimum daily production task goals while working towards improving quality and speed.
o Fluency is indicated by a daily average of 45+ products
· Completes all assigned tasks within a timely manner.
o Assists team to meet 99% on-time goal.
· Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months.
o Fluency = ability to both capture data and QA data for all necessary product types in service.
o Areas of service include but not limited to:
§ Intake Coding
§ Profiling
§ Custom Coding
§ Multi-Language Coding
· Audits posted product data for consistency and accuracy as requested.
· Complies with all team operational process requirements to ensure efficient communication and completion of workload.
· Works to maintain a minimum typing speed of 50+ words per minute in English.
· Works to become familiar with various product types and brands to ensure proper product processing.
· All other tasks as assigned by Team Lead, Supervisor or Manager.
REQUIREMENTS:
· Good oral and written English communication skills
· Strong reading comprehension, grammar, spelling and analytical skills
· Proficiency and accuracy in use of standard keyboard/data entry tools
· Ability to adapt to changing technologies and requirements
· Comfortable with ambiguity
· Flexibility in schedule to allow for production workflow to stay consistent
RECOMMENDED SKILLS:
· Minimum typing speed of 50 WPM in English
· Spanish language skills
· French language skills
· Familiarity with US, North American, Canadian, and/or European CPG products and brands
· Advanced proofreading skills
· Proven high attention to detail
ADDITIONAL DETAILS:
· This job description is not intended to be all-inclusive. The team member will also perform other reasonable related duties as assigned.
· Management reserves the right to change the job responsibilities, duties, or hours as business needs prevail.
· This document is meant as communication only and does not imply a written or implied contract of employment