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People Operations Generalist
The Browser Company
Posted on 10/2/2024
Description

Hi, we're The Browser Company 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

About The Role

As a People Operations Generalist at Browser Company, you will be pivotal in creating seamless experiences across the employee lifecycle and will support key performance management, employee engagement, and onboarding processes. Your role will have a significant impact on employee engagement and retention, contributing directly to the overall efficiency and effectiveness of our People Operations team.

Overall you will...

  • Work with new employees from the moment they accept through their first 90 days, ensuring they’re supported every step of the way and receive all the context and resources to set them up for success.

  • Analyze and streamline People processes across the function with an eye toward operational excellence, efficiency, and automation.

  • Develop a process for listening to, analyzing, and elevating employee signals and feedback. Execute regular employee surveys/interviews, evaluate feedback, and recommend improvements.

  • Support performance management and employee engagement activities including performance reviews, compensation adjustments, and the planning and execution of events (both virtual and live).

  • Become a trusted resource on our company benefits, answering employee questions and supporting the annual benefits open enrollment process.

After 1 month you will...

  • Participate in all onboarding sessions, audit and assess them, and begin developing your plan for maintaining and/or improving them.

  • Familiarize yourself with the tools, systems, and processes used across the employee lifecycle.

  • Have a solid understanding of onboarding and offboarding processes and begin taking over some aspects.

After 3 months you will...

  • Independently manage the end-to-end onboarding process.

  • Develop knowledge of our performance management and employee engagement processes and start to identify where you can help streamline and improve them.

  • Become a trusted resource on our company benefits, answering employee questions and assisting in the annual benefits open enrollment process.

After 6 months you will...

  • Continuously evaluate and improve People processes based on survey feedback, employee feedback, and other insights.

  • Be fully integrated into performance management and employee engagement processes, owning an increasing amount of aspects.

  • Be the go-to person for all People Operations processes, from onboarding to offboarding, ensuring a seamless experience for employees.

Qualifications

  • You have 3+ years of experience in People Operations, HR, or a related field.

  • You are a detail-oriented system-builder with a strong ability to manage multiple processes simultaneously.

  • You have excellent communication skills, good judgment, and a strong sense of discretion when handling sensitive information.

  • You're excited about creating an exceptional employee experience and continuously improving People processes.

  • You are a friendly and warm confidante to each new employee – their first work friend!

Compensation and Benefits

💰 With our flexible compensation model, employees have the ability to choose the cash-to-equity ratio that best suits their individual needs. Every offer we extend includes three options: a salary-optimized offer, an equity-optimized offer, and a balanced offer.

The annual salary range for this role is $130,000-$175,000 USD. The actual salary range offered will vary based on experience level and interview performance.

🧘🏻‍♀️ In addition to a competitive salary and equity package, we provide every employee with the following benefits:

  • comprehensive benefits package with employee medical, dental, and vision. We cover 100% of premiums for employees, 90% for dependents

  • 401k plan

  • flexible vacation policy - on average, our team members take between 15-20 vacation days plus federal holidays (holidays vary by location)

  • remote-friendly working environment - our core working hours are 11 AM-2 PM Eastern Time, Monday-Friday

  • 12 weeks of paid parental leave

  • $1,500 USD home office stipend

  • Employees based in the US also receive additional services like free annual memberships to One Medical (where available), Talkspace, Teladoc, and HealthAdvocate

The Browser Company is a well-funded, ambitious startup of about 85 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work in office in New York. We strongly support diversity and encourage people from all backgrounds to apply. 

🚙 To read more about what we value as a company, check out Notes on Roadtrips on our blog.

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