Trackforce is the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.
Today, Trackforce serves 3,000+ clients in over 45 countries. We have over 300 employees with offices in Montreal,
Paris, and London. However, we embrace being remote-first!
Your Mission
Working on multiple major projects at the same time, you will organize and manage internal efforts so that we meet and exceed clients’ expectations, no matter their industry or field of expertise.
\n- Own projects and ensure that their completion is on track and adheres to plans.
- In collaboration with Product, Solutions and Client Relationship Managers, gather requirements for new and existing clients for project scoping, including development needs.
- Define project timelines and detailed project plans including scope, schedule, costs, resources, risk and quality plans.
- Utilize your communication skills to elaborate on project scope and make sure that all stakeholders are aligned and updated.
- Be it during training and onboarding for the existing product or when we develop tailored solutions for our clients, prioritize and update the project plans and ensure that clients are kept in the loop through frequent calls.
- Analyze completed projects to constantly improve best practices and hence all future project deliveries.
- 3+ years of experience in project management / project coordination; project management certification is an asset.
- Having knowledge about Agile and Waterfall project management
- methodologies.
- Experience working in a cross-functional organization.
- Experience interacting with senior stakeholders internally and externally.
- Experience in software, cloud and/or SaaS is a plus.
- Interest in occasional travel (up to 15% of your time).
- Outstanding ability to prioritize and multitask: as a scale-up, Trackforce is an ever-changing environment
Working at TrackForce
We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.
The values we live by:
- Foster Curiosity
- Lead with empathy
- Take Ownership and be accountable
- Empower diversity
- Be True and act with Integrity.
#LI-Remote
Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!
Trackforce is proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.
