About Veho
Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.
About the Role
As a Learning and Development Coordinator, you will be a part of our Shared Services team and responsible for coordinating, facilitating, and assessing training experiences for our Warehouse teams across the country.
This ideal candidate will work alongside the Training Manager to develop content, schedule training sessions, evaluate trainees, and pass along reporting feedback to provide the ultimate visibility into training opportunities and improvements. This role is ideal for someone looking to grow their career in the Learning & Development space.
Help design, and ultimately be accountable, for the execution of the ground operations training program
Assess training and development needs through analysis, surveys, interviews, focus groups, etc with end users
Maintaining the evolution of training materials to ensure consistency and relevant information being taught is the most recent
Be accountable for scheduling of training sessions, enrollment, and communications
Responsible for management, administration, and support of the learning management system for the ground operations training team and related portal technologies
Facilitate standard work repository as well as critical role status reporting.
A great candidate:
1+ years experience facilitating training sessions
You love and thrive working in a fast-paced environment
Strong comfortability of working in a consistently evolving company which includes practices and processes
You understand the value of working in a team, but also know how to work independently
Proven experience and results in conducting remote training - strong online facilitation skills
Organized, analytical, and detail-oriented
Very strong written and verbal communication skills with the ability to reduce informational complexity to clear, succinct, and concise steps
What You’ll Do:
Facilitate training sessions on new and updated processes
Ensure push/pull communication between Ground Operations and L&D
Support Administrative needs for Veho’s Learning Management System
Facilitate and own technical writing of Standard Operating Procedures, Handbooks, Resources
Report certification status of critical roles and deployed processes/platforms
Help collect video and photo repositories for documentation utilization.
What you bring:
Positive attitude
Bias for Action
Ability to speak to large groups
Attention to Detail
Nice to have:
Experience Rise360
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.