About Veho
Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.
About the Role
Veho is seeking a dedicated People Operations Coordinator to join our People team. The ideal candidate will be responsible for managing and resolving employee relations issues, fostering a positive work environment, and ensuring compliance with company policies and employment laws. This role requires strong interpersonal skills, a keen understanding of HR & People Team best practices, and the ability to handle sensitive matters with discretion.
Key Responsibilities
Serve as the primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievances for multiple operational facilities.
Conduct thorough investigations, both in person and virtual, into employee complaints and incidents, documenting findings and making recommendations for resolution.
Develop and implement employee relations programs and initiatives that promote a positive workplace culture and enhance employee engagement.
Provide guidance and support to managers and employees on HR policies, procedures, and employment laws.
Monitor and ensure compliance with federal, state, and local employment laws and regulations.
Collaborate with the Veho People team to develop and deliver training programs on topics such as conflict resolution, workplace harassment, and performance management.
Assist in the development and revision of Veho People policies and procedures to reflect best practices and legal requirements.
Maintain accurate and confidential records of employee relations issues and investigations.
Prepare reports and presentations on employee relations trends and metrics for senior management.
Workers Compensation & Claims handling experience (a plus)
Qualifications:
2+ years of experience in employee relations or a similar HR role, preferably in a logistics or related industry.
In-depth knowledge of employment laws and regulations (e.g., FMLA, ADA, EEO, etc.).
Strong problem-solving and conflict-resolution skills.
Excellent communication and interpersonal skills.
Ability to handle sensitive and confidential information with discretion.
SHRM-CP or PHR certification is preferred
Logistics, Warehouse, or Retail experience (a Plus)
May require travel to warehouse locations up to 25% of the time
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.