WinnCompanies is searching for a Learning and Operations Support Specialist to provide integrated training and operations performance consulting for military project sites with a focus on property management and maintenance facilities operations. In this role, you will partner with Directors of Property Management, Executive Managers, Facilities, Marketing, Operations Technology, and Accounting to identify training needs at project sites and to deliver training programs and recommend solutions for improving employee and resident engagement. In addition, this person will be responsible for developing and delivering training manuals, online learning modules and course materials utilizing a variety of instructional techniques.
This position offers a salary range of $68,000 to $75,000 annually, based on experience. Please note that this is a remote position that requires travel at least 50% of the time. Candidates must live in a state that WinnCompanies currently operates in. Applications will be accepted until 5:00pm on 5/03/2024.
\n- Provide training support for policy, procedure and process implementation.
- Support onboarding process for new employees entering key roles.
- Provide integrated Yardi and Task training.
- Serve as performance consultant to site leadership, including the Director of Property Management (DPM), Property Manager and Director of Maintenance.
- Identify gaps in performance, training needs as well as work environment opportunities and make recommendation to site leadership.
- Assist with individual employee development plans and the planning, training and rollout of company initiatives.
- Ensure site employees are in compliance with required company training, conduct remote compliance assessments and develop action plans.
- Maintain accurate, neat and orderly records and manage travel expenses.
- Partner with Directors of Property Management to monitor resident and employee satisfaction and implement resident satisfaction survey action plans.
- Dedicated remote workspace free of distractions.
- Associate’s degree in Business Related field.
- 5 - 8 years of related work experience.
- Travel requirement is a minimum of 50%.
- Superior analytical skills including the ability to assess a situation, gather information systematically to establish fact and identify key issues.
- Proficient with mobile devices and platforms and Microsoft Office suites.
- Comfortable speaking and facilitating in front of a group including in-person and virtual training
- Strong writing and communication skills
- Superior analytical skills including the ability to assess a situation and gather information systematically to establish fact and identify key issues
- Ability to plan, organize and prioritize in a fast-paced environment
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
- Ability to work independently, manage schedule and workload appropriately
- Bachelor’s degree
- Experience in Leasing or Property Management Operations
- Yardi or other similar industry software tools
- Curriculum development experience
- Process and policy creation knowledge
- Training and learning content creation development experience and certifications
- Experience in Military Housing
Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.