URGENT: Part Time - Sales and Admin Assistant (sales and admin experience is required)

Application Deadline: 20 February 2025

Department: Sales

Employment Type: Freelance

Location: Manila

Compensation: $3.00 - $4.00 / hour

Description

• Answer calls professionally, provide information about training services, and address client inquiries.
• Follow up with leads who inquired about courses, convert them into bookings, and maintain client relationships.
• Assist with lead generation and conversion, ensuring all customer touchpoints are documented and optimized for sales.
• Respond to customer queries via email or phone promptly, maintaining a high standard of customer service.
• Manage the business email. Filter inquiries, redirect emails as needed, and maintain organized email folders in Google Workspace.
• Schedule and update training sessions, corporate bookings, and ensure no double bookings.
• Handle administrative follow-ups such as organizing and updating training schedules and client records.
• Assist in preparing and updating course flyers and promotional material.
• Use Dialpad to handle calls and support communications effectively.
• Coordinate with the marketing team to ensure alignment on promotions and course schedules.
• Communicate via WhatsApp Business or Slack for internal team updates and real-time coordination.

Hard Requirements:

• Strong organizational skills and attention to detail.
• Experience with Google Workspace (Gmail, Google Calendar, Drive).
• Excellent verbal and written communication skills.
• Proven experience in customer service and/or sales.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Familiarity with tools like Dialpad, WhatsApp Business, and Slack is a plus.

Schedule:

• Monday - Friday 9AM-1PM Adelaide Time