Description

URGENT: Social Media and Operations Assistant

Application Deadline: 28 September 2024

Department: Marketing

Employment Type: Freelance

Location: Manila

Compensation: $3.00 - $4.00 / hour

Create and schedule social media posts across various platforms.
Develop engaging content using provided pictures and relevant materials.
Assist in creating compelling content for social media platforms using provided images and guidelines.
Support general office administrative tasks, ensuring smooth daily operations.
Coordinate and schedule appointments with clients, vendors, and team members.
Assist with managing office supplies and handling basic logistics.
Respond to customer inquiries via social media, email, and phone calls.
Provide exceptional customer service, addressing concerns, and ensuring satisfaction.
Manage communication between customers and internal teams to ensure seamless service delivery.
Accurately input data into relevant systems and databases.
Manage email communications, including sorting, prioritizing, and responding to incoming messages.
Ensure timely follow-up on important emails and tasks.
Handle incoming and outgoing phone calls, providing information and assistance as needed.
Schedule and confirm appointments, ensuring all details are communicated effectively.
Prepare and send contracts and estimates to clients.
Track and follow up on pending contracts and estimates, ensuring timely responses and approvals.

Strong proficiency in social media platforms and content creation.
Excellent written and verbal communication skills.
Highly organized with exceptional time management abilities.
Proficiency in Microsoft Office Suite, Google Workspace, and data entry software.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
Strong customer service skills with a focus on building positive relationships.
Experience in administrative support or office management is a plus.

Remote Scouter