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URGENT: Social Media and Operations Assistant
WorkStaff360
Posted over a month ago
Description

URGENT: Social Media and Operations Assistant

Application Deadline: 28 September 2024

Department: Marketing

Employment Type: Freelance

Location: Manila

Compensation: $3.00 - $4.00 / hour



Description

  • Create and schedule social media posts across various platforms.
  • Develop engaging content using provided pictures and relevant materials.
  • Assist in creating compelling content for social media platforms using provided images and guidelines.
  • Support general office administrative tasks, ensuring smooth daily operations.
  • Coordinate and schedule appointments with clients, vendors, and team members.
  • Assist with managing office supplies and handling basic logistics.
  • Respond to customer inquiries via social media, email, and phone calls.
  • Provide exceptional customer service, addressing concerns, and ensuring satisfaction.
  • Manage communication between customers and internal teams to ensure seamless service delivery.
  • Accurately input data into relevant systems and databases.
  • Manage email communications, including sorting, prioritizing, and responding to incoming messages.
  • Ensure timely follow-up on important emails and tasks.
  • Handle incoming and outgoing phone calls, providing information and assistance as needed.
  • Schedule and confirm appointments, ensuring all details are communicated effectively.
  • Prepare and send contracts and estimates to clients.
  • Track and follow up on pending contracts and estimates, ensuring timely responses and approvals.



Hard Requirements:

  • Strong proficiency in social media platforms and content creation.
  • Excellent written and verbal communication skills.
  • Highly organized with exceptional time management abilities.
  • Proficiency in Microsoft Office Suite, Google Workspace, and data entry software.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong customer service skills with a focus on building positive relationships.
  • Experience in administrative support or office management is a plus.



Schedule:

  • Monday-Friday 9AM-6PM EST

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