Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We are looking for an experienced Data Center Operations (DCO) Engineer to join our Network Infrastructure team. Reporting to the Director of Network Infrastructure, you will be responsible for:
- “Rack & Stack” - Install server and network infrastructure into our production data centers and pack and unpack servers, network hardware and other related equipment
- Install structured fiber optic plants into our production data centers and complete all host and network cabling within our production data centers
- Troubleshoot issues within our production data center infrastructure and repair or replace server and network components and infrastructure
- Collaborate with other teams to schedule, execute and validate break/fix activities and engage and assist Remote Hands and other 3rd parties as needed
- Plan and schedule installations, maintenances and break/fix activities and work with engineers to ensure all equipment being installed is fully validated
What We’re Looking for (Minimum Qualifications)
- 5 or more years of experience working with Production Data Center environments
- U.S. citizenship is required for this position due to the nature of the customers assigned to this role.
- Deep understanding of various types of servers, network devices, optics, fiber, copper
- Experience with engaging remote Data Center “Smart Hands”
- Experience with the LINUX/UNIX command line, BIOS, OOB mgmt (ILO, iDRAC, IPMI, etc)
What Will Make You Stand Out (Preferred Qualifications)
- Willingness and ability to travel domestically and internationally up to 50% of your time
- Ability to lift and carry up to 50 pounds repeatedly and regularly
- On-call duty is not required but occasional after hours work will be involved
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