Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.
The Role
We are seeking a talented and driven Product Manager to lead our Enterprise Growth initiatives at Abridge. In this role, you will be responsible for building and enhancing our internal and external tools that support large enterprise clients, and leading initiatives that increase growth and adoption inside enterprises. Your primary focus will be on delivering seamless experiences for customer decision makers, customer project teams, and Abridge project teams.
What You’ll Do
Own and drive the development of tools that enable <1 week implementations, reduce manual issues for Abridge teams (Customer Success, Engineering, Implementation, Professional Services), facilitate zero-effort ROI storytelling, and enhance overall client satisfaction.
Collaborate with cross-functional teams to identify and prioritize enterprise growth needs and opportunities.
Define and manage product roadmaps, ensuring alignment with business objectives and customer requirements.
Conduct market research, gather customer feedback, and analyze data to inform product decisions and drive continuous improvement.
Work closely with engineering teams to define technical requirements, oversee development, and ensure timely delivery of high-quality solutions.
Establish and track key performance metrics to measure the success and impact of enterprise enablement initiatives.
Communicate effectively with stakeholders at all levels, including executives, customers, and internal teams.
What You’ll Bring
3+ years of experience in product management, preferably with a focus on healthcare technology or AI-driven products
Strong understanding of enterprise customer needs and the healthcare industry landscape
Proven track record of delivering successful products and driving customer satisfaction
Excellent communication, collaboration, and stakeholder management skills
Analytical mindset with the ability to make data-driven decisions
Experience working with cross-functional teams, including engineering, design, and customer success
Bachelor's degree in a relevant field (e.g., Business, Computer Science, or Healthcare Administration)
Why Work at Abridge?
Be a part of a trailblazing, mission driven organization that uses audio as the wedge to improve the healthcare delivery experience
Unlimited PTO, plus 12 national holidays
Comprehensive and generous benefits package:
16 weeks paid parental leave, for all employees
Flexible working hours — we care more about what you accomplish than what specific hours you’re working
Remote work environment
Equity for all new employees
Generous equipment budget for your home office setup ($1600)
Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.
Plus much more!
Life at Abridge
At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.
Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.
Diversity & Inclusion
Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.