Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care.
We are searching for Senior Business Process Analyst to join the team. In this role you will leverage your deep business process expertise to unlock critical insights from diverse sources, informing strategic decisions and program improvements that ultimately enhance the ability to determine patient population burden of illness.
\n- Process Modeling: Proficiency in using various process modeling techniques such as BPMN (Business Process Model and Notation) or UML (Unified Modeling Language) to diagram and document current and future state processes.
- Process Automation: Knowledge of workflow automation tools like Zapier, Microsoft Power Automate, or UiPath to streamline repetitive tasks and optimize business processes.
- Project Management: Basic project management skills to plan, execute, and monitor process improvement initiatives. Knowledge of project management methodologies like Agile or Waterfall.
- Requirements Gathering: Ability to elicit and document business requirements from stakeholders to ensure that process improvements align with organizational goals and objectives.
- Quality Management: Understanding of quality management principles such as Six Sigma or Lean methodologies to identify and eliminate defects, waste, and inefficiencies in processes.
- Risk Management: Understanding of risk management concepts to identify potential risks associated with process changes and develop mitigation strategies to minimize their impact.
- Change Management: Understanding of change management principles to effectively communicate process changes, manage resistance, and facilitate smooth transitions within the organization.
- Bachelor's degree in IT, Business Analytics, Statistics, or a related field.
- Minimum of 2 years of experience in a business process analytics or data analyst role.
- Software Proficiency: Proficiency in using common business software such as Microsoft Office Suite (Word, Excel, PowerPoint), collaboration tools (e.g., SharePoint), and project management software (e.g., Jira, Smartsheet)
- Experience working with Qualtrics or similar CX platforms is a plus.
- Strong analytical skills and experience with data analysis tools and techniques (e.g., Excel, SQL, Python, Tableau).
- Excellent communication and presentation skills, both written and verbal.
- Business Process Reengineering (BPR): Familiarity with BPR principles and methodologies to radically redesign business processes for improved performance, efficiency, and customer satisfaction.
- Communication Skills: Strong written and verbal communication skills to effectively convey complex technical concepts to non-technical stakeholders and facilitate collaboration across departments.
- Critical Thinking and Problem-Solving: Ability to think analytically, identify root causes of problems, and propose innovative solutions to optimize business processes.
- Ability to communicate complex data insights in a clear and compelling way to non-technical audiences.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical after 6 years of service
Educational Assistant Program & Clinical Employee Reimbursement Program
401(K) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
